Keynote Speakers & Panellists

THE-ICE 16th IPoE Forum 2023

30th October – 1st November 2023

proudly hosted by William Angliss Institute

555 La Trobe St, Melbourne, Victoria, Australia

Click here to view THE-ICE 16th IPoE Forum programme

Keynote Speakers and Panellists


Welcome & Official Opening

9:00am AEDT, Tuesday 31st October 2023

Click here to view the Welcome Address

Introduction and Welcome: Mr Chris Harris

Director Education, William Angliss Institute, Australia


Welcome: Dr Paul Whitelaw

Chair, THE-ICE Board of Directors, Australia


Keynote Address: Hon John Pandazopoulous

Chair, Board of Directors for Parks Victoria

Chair for Tourism Midwest Victoria, Australia  



Plenary Panel: Industry Leaders in Conversation with Leaders of the Future

11:00am AEDT, Tuesday 31st October 2023

Click here to view the Plenary Panel presentation

Dr Paul Whitelaw

Chair, THE-ICE Board of Directors, Australia


Hon John Pandazopoulous

Chair, Board of Directors for Parks Victoria, Australia

Chair, Tourism Midwest Victoria, Australia

Ms Natalie O’Brien AM

Chief Executive, Melbourne Convention and Exhibition Centre, Australia



Ms Samantha Holden

Event Producer, Blu Event Productions, Australia

WAI Vocational Education and Training (VET) alumna, Diploma of Events Management

Mr Matthew Ng

Restaurant Manager, Akaiito Restaurant, and Otōto Bar and Eatery, Melbourne, Australia

WAI Higher Education alumnus, Bachelor of Culinary Management



Panel 2: The New Workplace: Workplace wellbeing and the working from home phenomenon

3:00pm AEDT, Tuesday 31st October 2023

Click here to view the Panel 2 presentation

Associate Professor Richard Robinson

AQIRF Principal Research Fellow, The University of Queensland, Australia


Ms Julia Truong

Creative Director, JT. Production Management, Australia


Mr Olly Bridge

Owner and Founder, Build a Bridge, Australia

Principal, Essentio Health, Australia



Ms Felicia Mariani

Chief Executive Officer, Victoria Tourism Industry Council, Australia


Chef Nicholas Blackmore

Program Leader for Commercial Cookery, William Angliss Institute, Australia




Welcome & Keynote Address

9:00am AEDT, Wednesday 1st November 2023

Introduction by Mr Chris Harris

Director Education, William Angliss Institute, Australia



Keynote Address: Professor Margaret Bearman

Research Professor, Centre for Research in Assessment and Digital Learning (CRADLE), Deakin University, Australia

Click here to view the Keynote Address presentation



Panel 3: Evolving Technology, Robots, and Generative AI VS the Human Touch

9:30am AEDT, Wednesday 1st November 2023

Click here to view the Panel 3 presentation

Professor Alison Morrison

Associate Dean (Research); Eminent Professor, William Angliss Institute, Australia


Professor Margaret Bearman

Research Professor, Centre for Research in Assessment and Digital Learning (CRADLE), Deakin University, Australia


Professor John Thangarajah

Professor in Artificial Intelligence, RMIT University, Australia



Mr Jeff Strachan

Business Development Director, Dubai College of Tourism, United Arab Emirates


Mr Jamie Engel

Founder & Chief Creative Officer, Neutopia, Australia



Panel 4: Actioning Sustainable Futures

11:30am AEDT, Wednesday 1st November 2023

Click here to view the Panel 4 presentation

Associate Professor Simon Pawson

Associate Dean, Business and Hospitality Faculty, Blue Mountains International Hotel Management School at Torrens University Australia, Australia


Dr Kelly Donati

Senior Lecturer & Course Coordinator, Bachelor of Food Studies / Master of Food Systems & Gastronomy, William Angliss Institute, Australia;

Chair, Sustain: The Australian Food Network, Australia


Professor Dr Oswin Maurer

Chair of Marketing, Faculty of Economics and Management, Free University of Bozen-Bolzano, Italy



Panel 5: Learning Anytime, Everywhere: evolving institutional models and industry needs

2:00pm AEDT, Wednesday 1st November 2023

Click here to view the Panel 5 presentation

Associate Professor Melanie Williams

Associate Dean (Scholarship), William Angliss Institute, Australia


Dr Stuart Wiggins

Pro Vice-Chancellor Employability and Registrar, International College of Management Sydney (ICMS), Australia



Dr Jeanette Baird

Honorary Senior Fellow, LH Martin Institute, University of Melbourne, Australia

Former Executive Director, Tertiary Education Quality and Standards Agency (TEQSA), Australia


Professor Scott Richardson

Professor and Associate Dean Business, Torrens University Australia, Australia



THE-ICE Roundtable Workshop Series (RWS)

THE-ICE Research Grant Scheme (RGS) 2022 Presentation 1:
Best practices in the integration of leadership competencies into hospitality education.

1:30pm AEDT, Tuesday 31st October 2023

View presentation

View extended abstract

Dr Myla Medrano Loreto

Program Director and Assistant Professor of Communication, Dusit Thani College, Thailand



Mr Simon David Lloyd

Dean, International Hospitality Industry, Dusit Thani College, Thailand




THE-ICE Research Grant Scheme (RGS) 2022 Presentation 2:
Integrating Collaborative Online Interactive Learning experiences

2:00pm AEDT, Tuesday 31st October 2023

View presentation

View extended abstract

Dr Christopher Dutt

Assistant Professor and Programme Leader at Al Rayyan International University College (ARIU) in partnership with the University of Derby, Qatar




THE-ICE Strategic Alliance Partner Presentation

4:30pm AEDT, Tuesday 31st October 2023

Click here to view the Alliance Network presentation

Mr Maxime Moise

Manager, Alliance Network, France

Chef, Institut Lyfe, France

i-graduate

Click here to view the i-graduate video presentation




Listening Lunch Panel: THE-ICE Members’ Student Panel

1:00pm AEDT, Wednesday 1st November 2023

Ms Chloe Cadet

Certificate III in Commercial Cookery, William Angliss Institute, Australia


Ms Saskia Banks

Bachelor of Event Management, William Angliss Institute, Australia


Mr Sumedh Prabhu Jindal

Master of International Hotel Management, Blue Mountains International Hotel Management School, Torrens University Australia, Australia


Ms Aishwarya Nair

Master of International Hotel Management, Blue Mountains International Hotel Management School, Torrens University Australia, Australia



Ms Thehara Sirimanna

Bachelor of Hospitality Management, Melbourne Polytechnic, Australia



Sponsorship Opportunities

Sponsorship opportunities are now available, please email elise@the-ice.org for details.


Proudly hosted by:


Proudly sponsored by:

Gold Sponsor:


Gala Dinner Sponsor:

Blue Sponsors:

[blank]