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THE-ICE Webinars

THE-ICE Webinars

THE-ICE Webinar Series was created to support our member institutions through the uncertainty of the pandemic and its impact on the global TH&E industry. As our industry starts to heal, THE-ICE continues to offer the Webinar Series as an opportunity to discuss, connect, and collaborate with institutions facing similar challenges around the world. Members are also given the chance to interact directly with THE-ICE Executive Team, ask questions, and learn of the important updates happening within THE-ICE.

Please note that attendance at and participation in THE-ICE webinars is for representatives of THE-ICE member institutions only. However, recordings of these webinars will be made available here after the event.

Upcoming webinars

Webinar 20: Future trends in the hospitality industry and the changing skills needs 

Wednesday, 5th April 2023

5:00pm AEST (Melbourne, Australia time)

This webinar will discuss the results of an international research study conducted by eHotelier, to better understand the future skills needs of the hospitality industry. The industry, post pandemic, has undergone and is still facing significant challenges and change. Staffing is a key issue and the skills and personal characteristics the industry is looking for are key, not just for the success of the industry but also as significant factors in the continuing development of hospitality education.

Register here for THE-ICE Webinar Series 20: Future trends in the hospitality industry and the changing skills needs

Previous webinars

Webinar 19: THE-ICE Diploma Supplement

Webinar 18: Sustainable Food Systems – Food Expert Talks

Resources:

Dr Evelina Gillard, Sustainable Food Systems – Food Expert Talks presentation

Webinar 17: Engaging with Alumni

Resources:

Amanda Wolffenbuttel – Hosco: How to Engage with Alumni Community?

Webinar 16: THE-ICE Scholarship and Research

Resources:

Webinar 15: Global Hotel Industry Update – STR SHARE Center

Resources:

Mr Steve Hood – Global Hotel Industry Update

Webinar 14: Supporting Students in the ‘New Normal’ Era – evolving strategies for internship, teaching and learning

Resources:

Ms Elina Sperth – The Industry PRO-ject

Dr Joy Sheelah Baraero Era – Tourism Education Resilience: FEU-ITHM Experience

Mr Dennis Petersen – Practical Education During & After COVID

Webinar 13: THE-ICE Member Benefits

Resources:

Mr Peter Russell – THE-ICE Global Revenue Management Challenge

Webinar 12: Best Practice for Collaborative Research

Resources:

Professor Tom Baum – Research Collaboration in Hospitality and Tourism

Associate Professor Dr Rajka Presbury – Customer and Service Experiences Research Cluster @ BMIHMS

Webinar 11: Hotel Industry in Recovery – STR SHARE Center

Resources:

Mr Steve Hood – THE-ICE End of Year Industry Update presentation

Webinar 10: 30 Minute Talks: Surviving COVID – What Can Institutions and Educators offering Hospitality Do Now?

Even with a vaccine, the reality is that COVID-19 is going to be with us for a long time to come. Not only have hospitality, tourism and events industries been the most impacted, but so has tertiary education. The reality is that there will be ‘New Normals’ for both education and the hospitality & tourism industries – and these will not look like the ‘Old Normal’ of 2019. Looking to the future, how can members of THE-ICE be better prepared for the coming changes?

Webinar 9: Managing Staff and Virtual Teams in an Online Workplace

Resources:

Dr Paul Whitelaw – Southern Cross University – Managing Staff and Virtual Teams in an Online Workplace

Webinar 8: The ‘Tricky Bits’ of Curriculum Management During the Crisis: internships/placements and practical classes.

Resources:

Ms Olivia Turner – Dubai College of Tourism – The ‘Tricky Bits’ of Curriculum Management During the Crisis: internships/placements and practical classes

Webinar 7: Tourism and hospitality after the pandemic: exploring the effects of COVID-19 and its impact on TH&E industries and higher education

Resources:

Mr Tony Gothard – Impact of and reaction to COVID-19 of Luxury Escapes, and the future of education

Mr Steve Hood – COVID-19 hotel industry update for THE-ICE

Webinar 6: HELI webinar – Fundamental Principles of Online Teaching and Learning

Webinar 5: Supporting staff and colleagues through COVID-19

Resources:

Ms Jane Gentle – A Human Resource Perspective

Professor Marcus Stephenson – Steps to support students, a case illustration from Sunway University (Malaysia)

Professor Jane Ali-Knight – Tips for Surviving Lockdown and Staying Well and Healthy

Webinar 4: Online Simulations and Certification Training, Russell Partnership Technology & STR SHARE Center

Resources:

Mr Peter Russell – Russell Partnership Technology

Mr Steve Hood – STR SHARE Center

Webinar 3: Alternative approaches to assessment and examination under COVID-19

Resources:

Dr Mieke Witsel – Constructive alignment & effective assessment design in a pandemic landscape

Ms Julia Caldicott – Work Integrated Learning Amazing Locations

Mr David Hayes – Jungle Cat online assessment platform

Webinar 2: Alternative approaches to teaching delivery under COVID-19 (apps and simulations from the perspective of providers & users)

Resources:

Russell Partnership Technology – COVID 19 Response Plan

Assistance from STR SHARE Center – Supporting Hotel-related Academic Research and Education

Webinar 1: HELI webinar – COVID-19 and Online Teaching & Learning

HELI’s professional development webinar schedule

HELI have developed a broad range of webinar topics designed as professional development opportunities. The aim of the webinars are to assist higher education practitioners to come together in a neutral setting to discuss topical issues and to gain insight into cutting edge practices. These webinars are exclusively free for THE-ICE members as part of the Business Alliance Agreement.

Webinar IdentifierWebinar Title and Registration LinkDateTime

HELI Webinar Recordings

Fundamental Principles of Online Teaching and Learning

Click here to view webinar recording (5th May 2020)

Click here to view webinar recording (4th February 2020)

The Higher Education Leadership Institute is pleased to offer a topical and current webinar touching on teaching and learning in the online space. This webinar is designed to provide participants with practical insights into the fundamental principles of online teaching and learning.

Key words: Online delivery; Engaging and varied course content; Understanding limitations of online delivery; Clear and concise communication; Engaging with, and supporting your students; The water cooler factor.

  1. Characteristics of online student cohorts – How are online students different and what factors contribute to their success?
  2. Engaging and supporting students online – Developing and using engaging and varied content – Why engaging participants online is so important.
  3. Developing online courses – Understanding limitations of online delivery. The cognitive model of multimedia learning.
  4. The role of a lecturer in an online environment – The water cooler factor. The change of the lecturer’s role: from presenting content to facilitating learning.

Foundations for Higher Education Course Development and Review

The Higher Education Leadership Institute is pleased to offer a topical and current webinar relating to higher education course development and review. This webinar is designed to provide participants with insights into the foundations of Course Development and Review in Higher Education.

Key words: Learning design; learning outcomes; constructive alignment; assessment; monitoring and review.

  1. Principles of course design and development
  2. The impact of delivery mode and integrating technology into a course design
  3. Backward design – the course development process
  4. Course evaluation and review

Best Practices in Higher Education Teaching and Learning

Click here to view webinar recording (16th June 2020)

Click here to view webinar recording (8th June 2021)

The Higher Education Leadership Institute is pleased to offer a topical and current webinar exploring best practices in higher education teaching and learning. This webinar provides students with an overview of learning and teaching practices:

  • Principles of learning and teaching
  • Effective teaching practice and methods
  • The use of technology in contemporary higher education

Scholarship in Higher Education

Click here to view webinar recording (27th April 2021)

The Higher Education Leadership Institute is pleased to offer a topical and current webinar exploring scholarship’s place in independent higher education. This webinar will explore the value to providers, staff and students of nurturing a culture of scholarship that encourages, supports and rewards a broad range of scholarly activity beyond traditional research.

  • Maintaining academic, practitioner and teacher quality and currency through scholarship
  • Relevant scholarly activities beyond traditional research
  • Scholarship’s role in evidence-based teaching and learning practice

Course Design and Review in Higher Education

Click here to view webinar recording (23rd March 2021)

The Higher Education Leadership Institute is pleased to offer a topical and current webinar relating to higher education course development and review. This webinar, facilitated by Dr Greg White and co-facilitated by Gary Greig is designed to provide participants with insights into the foundations of Course Development and Review in Higher Education.

  • Principles of course design and development
  • The impact of delivery mode and integrating technology into a course design
  • Backward design – the course development process
  • Course evaluation and review