THE-ICE Global Premier Ranking
In partnership with Etio, THE-ICE conducts an annual THE-ICE International Student Barometer and Student Barometer (ISBSB)™ Student Satisfaction Survey measuring student satisfaction across more than 80 elements of student experience related to Arrival, Learning, Living and Support. THE-ICE Global Premier Ranking is the first ranking system based solely on quantitative data of student satisfaction and provides a ranking of over 120 higher education institutions worldwide.
2025 Global Premier Ranking Results
The 2025 survey was open from April to July 2025 and attracted over 76,000 student responses from 148 global institutions. THE-ICE member institutions achieved #1 ranking on the Etio International Student Satisfaction Global Index 2025 in the following elements:
César Ritz Colleges Switzerland
- Arrival Overall
- First night
- Language support
- Social orientation
- Introduction to the local area
- Accommodation and living orientation
- Making good contacts for the future
- Condition of accommodation on arrival
- Making friends from other countries
- Access to suitable accommodation
EHL Hotel School Passugg
- Host culture
- Making friends from this country
- Residential Assistants
- IT and system support
The University of the South Pacific
- Recommendation
William Angliss Institute
- Meeting academic staff
- Face-to-face orientation
Learn more about the results of THE-ICE ISBSB Student Survey 2025 in the video below.
The 2024 survey was open from April to July 2024 and attracted over 120,000 student responses from 143 global institutions. THE-ICE member institutions achieved #1 ranking on the Etio International Student Satisfaction Global Index 2024 in the following elements:
César Ritz Colleges Switzerland
- First night
- Condition of accommodation on arrival
- Making friends from other countries
- Residential Assistants
- Students’ union
EHL Swiss School of Tourism and Hospitality
- Employment/Careers Support: Advice
- Employment/Careers Support: Network with Alumni
Lyceum of the Philippines University
- Earning money
Swiss Hotel Management School
- The size of the classes
- Employment/Careers Support: Support
- Employment/Careers Support: Representation
- Employment/Careers Support: Employment
The Emirates Academy of Hospitality Management
- Host culture
- Making good contacts for the future
- Employment/Careers Support: Opportunities to meet employers
The University of the South Pacific
- Overall Satisfaction
- Recommendation
- Overall Happiness
- Career Goal Preparation
- Employability
- Opportunities for work experience
- Making friends from my home country
- Making friends from this country
- Student Advisory Service
- Health Centre
- Employment/Careers Support: Placement
- Employment/Careers Support: Training
William Angliss Institute
- Introduction to support services
- Training facilities
The 2023 survey was open from April to July 2023 and attracted over 118,300 student responses from 143 global institutions. THE-ICE member institutions achieved #1 ranking on the Etio International Student Satisfaction Global Index 2023 in 37 of the elements:
César Ritz Colleges Switzerland
- Arrival Overall
- First night
- Language support
- Library Service
- Training facilities
- Student Advisory Service
- Making friends from other countries (Arrival)
- Making friends from other countries (Living)
- Making good contacts for the future
- Condition of accommodation on arrival
- Access to suitable accommodation
- Residential Assistants
Lyceum of the Philippines University, Philippines
- Earning money
- Financial support
- Living cost
- Online group work
- The cost of accommodation
- Employment/Careers Support: Training
- Employment/Careers Support: Support
- Employment/Careers Support: Placement
- Employment/Careers Support: Employment
- Employment/Careers Support: Advice
- Employment/Careers Support: Opportunities to meet employers
William Angliss Institute, Australia
- Formal welcome at the institution
- Introduction to campus and facilities
- Introduction to the local area
- Accommodation and living orientation
- Health Centre
EHL Swiss School of Tourism and Hospitality, Switzerland
- Campus Outlets
- Making friends from this country (Arrival)
- Making friends from this country (Living)
Hotel Institute Montreux
- Communication with students
- The size of the classes
Institut Lyfe, France
- Opportunities for work experience
- Host culture
The University of the South Pacific, Fiji Islands
- Recommendation
- Employability
The 2022 survey was open from April to July 2022 and attracted over 180,000 student responses, and THE-ICE member institutions achieved #1 Global Premier Rankings in 75 of the elements:
Institut Paul Bocuse, France
- Learning Overall
- Living Overall
- Support Overall
- Arrival Overall
- Overall Satisfaction
- Overall Happiness
- Information
- Advice
- Training
- Support
- Placement
- Training facilities
- Host friends
- Learning support
- Employability
- Careers advice
- Other friends
- Living cost
- Host culture
- Visa advice
- Tutorials
- Face-to-face orientation
- Opps for work experience
- Careers Advisory Service
- International Office
- Personal Tutors
- Student Advisory Service
- Careers fairs/networking Opp.
- Opp. to network with alumni
- Representation
- Employment
- Recommendation
- Happiness
- Career Goal Preparation
- Accommodation Office
- Campus eating places
- Campus wellbeing services
- Campus environment
- Meeting academic staff
- Enrolment / academic registration
- Formal welcome at the institution
- Intro to campus and facilities
- Orientation (finding my way around the local area)
- Making friends from this country
- Condition of accommodation on arrival
- Feeling safe and secure on campus
- Making good contacts for the future
- Access to suitable accommodation
- The quality of accommodation
- Surroundings outside the institution
- Accommodation and living orientation
University of Santo Tomas, Philippines
- Pre-arrival info
- Social orientation
- Study sense
- Introduction to support services
- The cost of accommodation
- Financial support
- The social activities (organised events)
- Student Unions
César Ritz Colleges Switzerland
- Communicating with tutors
- Communication with students
- On campus facilities access
EHL Swiss School of Tourism and Hospitality, Switzerland
- First night
- Housekeeping & Maintenance
- IT Support
The Emirates Academy of Hospitality Management, United Arab Emirates
- Studying with people from other cultures
- Language support
- Online study materials
Hotelschool The Hague, The Netherlands
- Introduction to clubs and societies
- The size of classes
- Making friends from other countries
Lyceum of the Philippines University, Philippines
- Group work
- Net Promoter Score
Dusit Thani College, Thailand
- Topic selection (postgraduate)
Vistula School of Hospitality, Poland
- Virtual onboarding
The 2019 survey was open from March to June 2019 and attracted over 100,000 student responses, and THE-ICE member institutions achieved #1 Global Premier Rankings in almost half (37) of the elements:
MCI Management Center Innsbruck, Austria
- Living Overall
- Support Overall
- Living Average
- Expert Lecturers
- Class Size
- Social Facilities
- Safety
- Accommodation Quality
- Home Friends
- Host Friends
- Other Friends
- Campus Buildings
- Campus Environment
University of the South Pacific, Fiji
- Propensity to Recommend
- Good Teachers
- Programme Content
- Language Support
- Employability
- Health Centre
César Ritz Colleges Switzerland
- Careers Advice
- Arrival Average
- First Night
- Health Insurance
- University Orientation
- Formal Welcome
Swiss Hotel Management School, Switzerland
- Work Experience
- Graduate School
- Academic Learning Unit
- Accommodation Office
- Finance Office
Hotel Institute Montreux, Switzerland
- Arrival Overall
- Good Contacts
- Visa Advice
- Application to Offer
Lyceum of the Philippines University, Philippines
- Financial Support
- Earning Money
Emirates Academy of Hospitality Management, United Arab Emirates
- Meeting Staff