BRS Workshops (Benchmarking Roundtable Series)

Benchmarking Roundtable Series (BRS) Workshops

Overview

THE-ICE’s biannual Benchmarking Roundtable Series (BRS) Workshops provide an opportunity for collegial sharing and peer support between educators and researchers from vocational, private, and higher education sectors, as well as industry and government representatives, with a focus on developing and improving world of standards.

Participants are given an opportunity to share their own experiences in a group brainstorming sessions, exploring topical issues, themes and ideas. The BRS serves as an opportunity for educators, researchers, and administrative staff from participating institutions to gain insight into the practices of peer institutions, and consider alternative and new approaches to develop best-practice models and collectively identify solutions to common issues being faced.

Past BRS Workshops

THE-ICE BRS XII, 2017

Proudly hosted by William Angliss Institute, Melbourne, Australia, on 12 November, 2017. This event was held as the Pre-Forum Workshop of THE-ICE 11th IPoE (International Panel of Experts) Forum 2017.

Focus:

  • Benchmarking vs Ranking.
  • Challenges of International Accreditations Standards vs National Standards.
  • Teaching and Learning Outcomes (TLO).
  • Project Champion: Virtual Field Trip.

Esteemed guest presenters included:

Proudly hosted by:


THE-ICE BRS XI, 2016

Proudly hosted by Cesar Ritz Colleges Switzerland in Lucerne, Switzerland, on 9 November, 2016. This event was held as the Pre-Forum Workshop of THE-ICE 10th IPoE (International Panel of Experts) Forum 2016.

Focus:

  • THE-ICE Standards & Accreditation Process Explained.
  • Evaluation & Site Audit, External Reviewer’s Perspective.
  • Accreditation & Re-accreditation Application Process, Institutions’ Perspectives.

Esteemed guest presenters included:

  • Ms Pauline Tang, Chief Executive Officer, International Centre of Excellence in Tourism and Hospitality Education (THE-ICE).
  • Dr Thomas Bauer, Auditor, THE-ICE Assessment Panel.

Proudly hosted by:


THE-ICE BRS X, 2015

Proudly hosted by Stenden University of Applied Sciences, Stenden Hotel Management School and School of Leisure & Tourism Management, Leeuwarden, the Netherlands, at the Mövenpick Hotel, Amsterdam, the Netherlands, on 28 November, 2015. This event was held as the Pre-Forum Workshop of THE-ICE 9th IPoE (International Panel of Experts) Forum 2015.

Focus:

  • Service Design Thinking.

Esteemed guest presenters included:

  • Prof Dr Manfred Pferzinger, IMC University of Applied Sciences, Krems, Austria.
  • Mr Wyb de Boer, EFTI (European Futures Tourism Institute), and Stenden University of Applied Sciences, the Netherlands.
  • Dr Thomas Bauer, Auditor, THE-ICE Assessment Panel.

 

Proudly hosted by:


THE-ICE BRS IX, 2015

Proudly hosted by Blue Mountains International Hotel Management School, Sydney, Australia, on 24 July, 2015.

Focus:

  • The role of TLOs (Teaching and Learning Outcomes).
  • How to leverage your institutional ISB-SBTM survey data.

Esteemed guest presenters included:

  • Dr Paul Whitelaw, Associate Director Higher Education and Quality, William Angliss Institute, Melbourne, Australia.
  • Ms Pauline Tang, Chief Executive Officer, International Centre of Excellence in Tourism and Hospitality Education (THE-ICE).


Proudly hosted by:


THE-ICE BRS VIII, 2014

Proudly hosted by Charles Darwin University School of Business and School of Service Industries, Darwin, Australia, on 11 November, 2014. This event was held as the Pre-Forum Workshop of THE-ICE 8th IPoE (International Panel of Experts) Forum 2014.

Focus:

  • Curriculum Design and Development – Teaching and Learning Outcomes.
  • Unique Selling Points and Teaching and Learning Outcomes – how to promote your institutional distinctiveness in a world of standards.

Esteemed guest presenters and facilitators included:

  • Dr Lindsay Heywood, Head, Higher Education Standards Executive.
  • A/Prof Mark Freeman, Australian Business Deans Council (ABDC) Scholar & Director Accreditation, University of Sydney Business School.
  • Dr Paul Whitelaw, Associate Director Higher Education and Quality, William Angliss Institute, Melbourne, Australia.
  • Ms Coralie Morrissey, Executive Dean, Faculty of Business & Hospitality, William Blue College of Hospitality Management, Sydney, Australia.

Proudly hosted by:


THE-ICE BRS VII, 2014

Proudly hosted by The Hotel School Sydney, Sydney, Australia, on 11 July, 2014.

Focus:

  • Curriculum Design and Development – Teaching and Learning Outcomes.
  • Unique Selling Propositions and Teaching and Learning Outcomes – how to promote your institutional distinctiveness in a world of standards.

Following the preliminary findings of the Office of Learning and Teaching’s Threshold Learning Outcomes Standards Project (OLT-TLO) being released at the first symposium on 1-2 July, 2014 (Melbourne), discussions included: USP & TLOs (Unique Selling Propositions and Threshold Learning Outcomes); organisation uniqueness while maintaining identity and mission; OLT-TLO & TEQSA; and assurance of outcomes.

Dr Paul Whitelaw of William Angliss Institute, Melbourne, heads the current OLT-TLO Standards Project. His facilitation of this event enabled members to come together, reflect, and work on models, as well as draw some benchmarking statements from the OLT-TLO preliminary findings. Reflections included how institutions can develop their unique/ distinctive position, and how the Higher Education Standards Panel (HESP) guidelines can be used to develop courses, curriculum, pedagogy, and assessment so that “assurance of learning” at the TLO level may be provided.

Esteemed guest presenters also included:

Proudly hosted by:


THE-ICE BRS VI, 2013

Proudly hosted by William Blue College of Hospitality Management, Sydney, Australia, on 26 July, 2013.

Focus:

  • Meeting TEQSA Standards.
  • Assurance for Learning.
  • Achieving Academic and Scholarly Integrity.

Esteemed guest presenters and facilitators included:

  • Emeritus Professor Geoff Scott, Higher Education and Sustainability, the University of Western Sydney & leader of the UN endorsed Regional Centre for Expertise in Education for Sustainable Development, Greater Western Sydney.
  • Dr Paul Whitelaw, Victoria University.
  • Ms Trish Fairbourn, Head of Academic Studies, Higher Education APN College of Business & Communication.
  • Ms Leigh Pointon, Director, Academic Programme & Student Services, Queensland Institute of Business and Technology.

Educators and researchers from vocational, private, and higher education sectors attended this series of roundtables, discussing key questions such as:

  • What does TEQSA mean by standards and threshold learning outcomes (TLOs)?
  • What are the expected outcomes and processes that are involved, and how do we document those processes?
  • What standards should be put in place to ensure academic and scholarly integrity for tourism, hospitality and event management graduates?

Participants were given an opportunity to share their own experiences relating to TEQSA, and what documentation and processes were involved with the purpose of addressing TEQSA requirements.

A group brainstorming session was held to identify areas of concern and strategically drill into these issues and how we go about demonstrating assurance for learning as part of our pursuit of academic and scholarly integrity.

The pursuance of academic integrity for both students and academic staff is paramount, and workshop outcomes will provide participants with a clear knowledge and understanding of how to address and document academic and scholarly integrity for the purpose of meeting TEQSA requirements.

The inference of this Series was on meeting TEQSA requirements, with a focus on meeting National Academic Quality Framework (NAQF) outcomes and benchmarking statements, which provide potential best practice models for our global members to use as frames of reference in meeting their respective national best practice requirements.

Proudly hosted by:


THE-ICE BRS V, 2013

Proudly hosted by Northern Melbourne Institute of TAFE, Preston, Victoria, Australia, on 5 April, 2013.

Focus:

  • Ethics and values within tourism and hospitality education curriculum.

As ethics, values, corporate social responsibility (CSR), climate change, and sustainability are becoming increasingly important, this workshop was designed to consider ways to engage our students at a philosophical, conceptual and practical level. The workshop was attended by educators and researchers from vocational, private, and higher education sectors, who considered, discussed and debated the following key issues:

  • What is ethical behaviour and how can this be put into practice?
  • What values should tourism and hospitality graduates possess?
  • How do we instil these values in our graduates?
  • What are the barriers and challenges in developing these values?
  • How can ethics and values be brought into the curriculum?
  • Should they be part of the formal or informal curriculum space?

Proudly hosted by:


THE-ICE BRS IV, 2012

Proudly hosted by Blue Mountains International Hotel Management School, Sydney, Australia, on 7 September, 2012.

Focus:

  • Curriculum Design – Assessment and Learning Outcomes/Graduate Attributes

Esteemed guest presenters included:

Benchmarking Roundtable Series IV focused on Assessment and Learning Outcomes/Graduate Attributes and how we operate within the standards of Australia’s regulatory and quality agency, TEQSA. As vocational, private, and higher education institutions we are required to provide substantial proof and evidence that all areas of assessment and graduate outcomes meet the regulatory standards of TEQSA.

Proudly hosted by:


THE-ICE BRS III, 2012

Proudly hosted by the School of Tourism at the University of Queensland in Brisbane, Australia, on 13 June, 2012.

Focus:

  • Curriculum Design

The workshop was attended by educators and researchers from vocational, private, and higher education sectors, who considered, discussed and debated the following key issues:

  • How do different organisations approach the design of curriculum?
  • What stakeholders are involved in curriculum design?
  • How are curriculum design standards determined and benchmarked?

Esteemed guest presenters and facilitators included:

Proudly hosted by:


THE-ICE BRS II, 2011

Proudly hosted by William Angliss Institute in Melbourne, Australia, on 18 March, 2011.

Focus:

  • Benchmarking Industry Connections, with a focus on Benchmarking Internships and Industry Advisory Boards.

Mr Tim Biddle facilitated a discussion around benchmarking the commonalities, differences, and emerging issues relating to internship structures across institutions, with the objective of identifying areas that can be benchmarked cross-institutionally, and identifying best practice. The discussion also focused on the role, structure, assessment and industry-relevant issues relating to offering internships within tourism, hospitality and events courses, specifically:

  • The objective, goals, and roles of internship within the curriculum.
  • Preparing students for internship.
  • Integration of internship into the curriculum.
  • Timing, duration, and assessment of internships.
  • Obligations of the institution, student, and industry partner.
  • Review and feedback strategies on internship.

Additional issues that were discussed included:

  • Developing internships for Masters degrees.
  • Re-thinking the traditional internship.
  • Industry confusion regarding differing institutional requirements.
  • Issues of overseas internships.

Professor Perry Hobson facilitated a discussion around Industry Advisory Boards (IAB), including:

  • Purpose and role of the IAB.
  • Terms of reference.
  • Structure and size.
  • Meeting schedule.
  • Terms and length of appointment.
  • Types of activities, involvement, and engagement.
  • Review process of the IAB.

Proudly hosted by:


THE-ICE BRS I, 2010 

Proudly hosted by Northern Sydney Institute of TAFE in Sydney, Australia, on 23 November, 2010.

Focus:

  • Benchmarking Industry Connections, with a focus on Benchmarking Internships and Industry Advisory Boards.

Proudly hosted by: