Keynote speakers & panellists

THE-ICE 10th IPoE Forum 2016

Excellence – Defined and Measured

9th – 12th November 2016

To be proudly hosted by César Ritz Colleges Switzerland,

a member of the Swiss Education Group (SEG)

Löwenstrasse 16, 6004 Lucerne, Switzerland

Click here to view the programme details of THE-ICE 10th IPoE Forum 2016

Benchmarking Roundtable Series XI Workshop: THE-ICE International Accreditation Standards

Ms Pauline Tang


Dr Thomas Bauer
Registered Auditor, the Independent THE-ICE Assessment Panel

Presentation: THE-ICE International Standards

Welcome and Official Opening 

Introduction by Master of Ceremonies
Mr John Daly
Director of Quality Assurance, Swiss Education Group

Welcome by the Executive Team
Swiss Education Group and Cèsar Ritz Colleges

Welcome to Lucerne
Mr Marcel Perren
Director of Tourism, Luzern Tourismus AG

Official Opening
Professor (FH) Mag Eva Werner
Chair – THE-ICE Board of Directors, and Rector – IMC University of Applied Sciences Krems, Austria

Welcome Presentation
Mr Emanuel Donhauser
Chief Academic Officer – Swiss Education Group, Switzerland, Chief Academic Officer, Swiss Education Group: Digital Natives

Panel 1: Employability

Focus: Are we doing our best in equipping our graduates with the best employability skills for the competitive global market?

Mr Guy Bentley
CEO & Director General, Glion Institute of Higher Education, Switzerland

Mr Ron Hilvert
Managing Director, Dusit College of Hospitality Management, the Philippines

Dr John Fong
President / CEO, San Ignacio University, Miami, USA
Presentation: Employability Cultural Market Differences for Employers

Mr Jeroen Greven
Academic Director, Swiss Hotel Management School
Presentation: Employability in the Curriculum

Mr John Lohr
Director of Development, Hosco
Presentation: The Employer-Employee Employability Struggle

Panel 2: Transferrable Skills

Focus: Internationalisation and University-Business alliances – taking Swiss style hospitality education to Switzerland and to the world.

Professor (FH) Mag Eva Werner
Chair – THE-ICE Board of Directors, and Rector – IMC University of Applied Sciences Krems, Austria
Presentation: Chair Presentation


Mr Polo Looser
Managing Director and Co-Founder, Asteroidea
Presentation: Transferable Skills – A Corporate View

Asst. Prof. Maria Cecilia A. Tio Cuison
Dean of the College of Tourism and Hospitality Management, University of Santo Tomas
Presentation: Transferable Skills Development in the Academe for Employability in the Tourism & Hospitality Industry

Dr Juan-Francisco Perellon
Director Academic Accreditation of EHL
Presentation: Transferable Skills and Accreditation

Panel 3: Research & Scholarship

Focus: A research and scholarly culture as a means of retaining top staff and as forming part of a network of learning organizations – Good practice on encouraging scholarly outputs and exchanges become a form of currency in help building tourism and hospitality education capacity?


Professor Dr Oswin Maurer
Professor (Chair) of Marketing – Faculty of Economics & Management, Free University of Bozen-Bolzano, Italy / Director – Competence Centre in Tourism Management & Tourism Economics (TOMTE) / Dean – Faculty of Economics & Management, Free University of Bozen-Bolzano, Italy


Professor (FH) Mag. Christian Maurer
Programme Director Master Tourism and Leisure Management, Marketing and Sales, FH Krems University of Applied Sciences, Austria
Presentation: Considerations on the Research-Teaching Nexus

Dr. Edmund Goh
Head of Academic Studies, BMIHMS (Leura)
Presentation: Reconsidering Scholarship in Non-Traditional Universities: A Conceptual Scholarship Model for Hotel Schools

Mrs Dolunay Suess
Academic Director, Brig Campus, CRCS
Presentation: Research & Scholarship DNA

Mrs. Sarah Rawlinson
Head of Department, Hotel, Resort and Spa Management – College of Business, University of Derby
Presentation: Connecting the curriculum through research based enquiry

Panel 4: Pedagogies

Focus: Exploring contemporary and best practice approaches to learning and teaching in TH&E education.

Dr Paul Whitelaw
Associate Director Higher Education and Quality, William Angliss Institute Melbourne, Australia


Prof. Ulrike Kuhnhenn
Academic Dean, Swiss School of Tourism and Hospitality
Presentation: Practical and Theoretical Issues on a higher education level

Mr Peter Tunnicliffe
Senior Lecturer and Programme Leader, PG Cert HE, University of Derby
Presentation: Beyond a qualification – Individualised teaching and learning

Professor Marcus Stephenson
Professor of Tourism & Hospitality, and Head of School – School of Tourism & Hospitality Management, Faculty of Business & Economics, The University of the South Pacific, Fiji
Exploring Contemporary & Best Practice Approaches to Learning & Teaching in TH&E

Mr Anders Justenlund
Lecturer and Business Developer, University College Northern Denmark
Presentation: From Hospitality Management to Hospitality Entrepreneurship

Panel 5: Technology

Focus: Technology – Sharing best practice…more than a tool to facilitate operational effectiveness.

Dr Craig Thompson
Head of School, Stenden Hotel Management School, Stenden University of Applied Sciences, the Netherlands


Dr Ali Abusalem
Melbourne and Digital Campus Manager, Australian School of Management
Presentation: The use of social media in higher education – Tools for Today’s Interactive Classroom

Mr Jami Morshed
Vice President, Global Higher Education at Unit4
Presentation: An industry undergoing rapid change

Mr Peter Russell
Operations Manager, Russell Partnership
Presentation: Hospitality Education for the Snapchat Generation

Mrs. Lisa Peel
Apple Distinguished Educator, Apple Technologies
Presentation: Lessons from ryod

Paper Presentation Session 1

Mr Emanuel Donhauser
Chief Academic Officer – Swiss Education Group, Switzerland

Dr John Fong
President / CEO, San Ignacio University, Miami, USA

Best Paper Award

Most Thought Provoking Paper

For enquiries please email

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SEG CRCS logos Feb 2016 combine

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