THE-ICE Assessment Panel Auditors

THE-ICE Assessment Panel – Auditors

View below the profiles of the Registered Auditors on the Independent THE-ICE Assessment Panel, or download their individual profiles in PDF format here:


Professor Brian King

Chair & Auditor, THE-ICE Assessment Panel

Associate Dean (Executive Education & Partnership) & Professor, School of Hotel and Tourism Management, Hong Kong Polytechnic University

brian-king-350x400Professor Brian King joined Hong Kong Polytechnic University in 2012 and was previously Professor at Victoria University’s Centre for Tourism and Services Research (Melbourne, Australia).

Educated in Scotland and in Australia, Professor King has been involved in tourism and hospitality for over 30 years and has held a range of senior academic roles including being Pro Vice-Chancellor for Industry and Community and Pro Vice-Chancellor for Students. He was also head of Victoria University’s leading School of Hospitality and Tourism for over nine years (1998-2007) with the programmes under his direction winning the Australian Tourism Award for Education and Training on three occasions.

Building on industry experience acquired in airlines, tour operations and hotels, he has held Board memberships of Destination Melbourne, Ocean Spirit Cruises and Blue Mountains International Hotel Management School.

His research expertise is in tourism and hospitality marketing with an emphasis on cultural dimensions, emerging Asia-Pacific markets and destinations. He has written several books on tourism marketing, resorts and tourism in the Asia–Pacific region. He has consulted extensively to international agencies on tourism marketing and workforce development and is a frequent media commentator and chair/ facilitator of industry excellence awards.

Professor King is the founder and current Editor-in-Chief of Tourism, Culture and Communication and has been Visiting Professor at universities in Italy, Fiji and the USA. He was the inaugural Chair of THE-ICE from 2008 to 2010, a recipient of the Fellow of THE-ICE Award 2012, an elected fellow of the International Academy for the Study of Tourism (IAST) and of the Council for Australasian Tourism and Hospitality Education (CAUTHE).

Download the Chair & Auditor Profile of Professor Brian King in PDF format

 

Associate Professor Dr Stephen J Craig-Smith

Auditor, THE-ICE Assessment Panel

Project Chair of Queensland Education Accreditation Council for Hospitality and Tourism and (Retired) Former Head of School of Tourism, University of Queensland

stephen-craig-smith-350x400Inaugural and Immediate Past Chair of THE-ICE Assessment Panel, Associate Professor Stephen Craig-Smith was Head of the School of Tourism at the University of Queensland from 1988 until 2000, and from mid-2010 until his retirement in 2014. He was also Chair of Teaching and Learning, a member of the Queensland Ministerial Advisory Panel to the Minister of Education, and a member of the Hong Kong Accreditation Council.  He was made an Inaugural Fellow of the Council for Australian University Tourism and Hospitality Education (CAUTHE) for services to tourism education in 2008.

A/Professor Craig-Smith was closely involved with the United Nations Economic and Social Commission for the Asia and the Pacific (UNESCAP) by his involvement with the Tourism Education Network Asia Pacific Education and Training Institutes in Tourism (APETIT) and was made an Honorary Professor at the Shanghai Institute of Tourism. He was also been awarded the status of Visiting Professor with the University of Victoria, British Columbia and the University of Nottingham in the UK, and a Visiting Academic Fellow with the School of Business and Marketing, Curtin University.

A/Professor Craig-Smith was a member and Project Chair of the Queensland Education Accreditation Council for Hospitality and Tourism and the Director-General’s Nominee on the Wine Industry Development Industry Development Committee with special committee reference to wine tourism.  He also worked extensively in the Pacific Islands with funding from island governments and United Nations ESCAP.

His research interests revolve around many aspects of tourism higher education such as:

  • Tourism education, especially at undergraduate level
  • Tourism development programs in the UK, Australia, New Zealand, Hong Kong, Malaysia and China (Academic Advisor)
  • Urban tourism – the use of tourism for economic regeneration
  • Island tourism – Pacific and Caribbean island tourism

A/Professor Craig-Smith has conducted numerous consultancy works such as environmental management and in particular coastal environmental management in the UK, Caribbean and Australia, curriculum development at secondary school level with the Queensland State Government and at university level in Australia, New Zealand, Hong Kong, Malaysia and China.

As well as being an Auditor on the independent THE-ICE Assessment Panel, A/Professor Craig-Smith was on THE-ICE Board of Directors from 2011 – 2014.

Download the Auditor Profile of Associate Professor Dr Stephen J Craig-Smith in PDF format


Dr Thomas Bauer

Auditor, THE-ICE Assessment Panel

SONY DSCDr Thomas Bauer has been involved in the hotel and tourism industry since 1971 and has travelled in some 70 countries on all continents. He has worked in Germany, Japan, Fiji, the United States, Australia and Hong Kong.

From 1989 to 1999 Dr Bauer was a Tourism academic at Victoria University in Melbourne. From 1999 to 2011 Thomas was Assistant Professor in Tourism in the School of Hotel and Tourism Management at the Hong Kong Polytechnic University. He is one of the leading experts on Antarctic tourism and has travelled to the region on 22 occasions as researcher, lecturer guide and Zodiac driver.  Thomas has been a staunch supporter and contributor to THE-ICE for over a decade.

Dr Bauer is the joint owner of Dundee Park in Mission Beach, Australia and one of the original auditors of THE-ICE since 2004. He is a well-published author of several books, numerous book chapters, refereed articles, as well as refereed conference papers. Dr Bauer has been involved in tourism consultancies for the United Nations World Tourism Organisation, the Hong Kong Government, and for Provincial governments in mainland China.

He has undertaken numerous consultancies and professional practices, such as:

  • appointment as the sole consultant and author of the mission report for the Technical Assistance Mission to Vietnam: Formulation of a Strategy on Human Resource Development in Tourism (August 2005) for the United Nations World Tourism Organisation
  • engagement by IBM Business Consulting Services (November 2004 – ongoing) as the Senior Tourism Specialist for the Scoping Study on Tourism Information Infrastructure for the Tourism Commission of the HKSAR etc.

Dr Bauer has extensive expertise in the following areas:

  • Research expertise:
  • Antarctic Tourism
  • Tourism Education
  • International Tourism Marketing
  • Sustainable Tourism
  • Human Resource Development
  • Pro-poor Tourism

Teaching expertise:

  • Travel Product Management
  • Tourism Facilities Management
  • Meetings, Conventions & Events Management
  • Tourism Marketing
  • Tourism Policy and the Environment
  • Tourism Planning and Development
  • Tourism Consumer Behaviour
  • Tourism Field Research Project
  • Events Tourism

Download the Auditor Profile of Dr Thomas Bauer in PDF format


Professor Emeritus Merv Hyde, AM

Auditor, THE-ICE Assessment Panel

Professor and Academic Director of the International Projects Group, University of the Sunshine Coast; and Auditor of Tertiary Education Quality and Standards Agency (TEQSA), Australia

mervyn-hyde-350x400Professor Merv Hyde is the Professor and Academic Director of the International Projects Group and an active educator and researcher specialising in child development in the School of Science, Education and Engineering in the Faculty of Science, Health, Education and Engineering at the University of the Sunshine Coast. Professor Hyde held a number of senior positions at Griffith University, including that of Chair of the Academic Board and is Professor Emeritus at Griffith.

Professor Hyde has been a University Auditor for 10 years and is currently on the Register of Experts in Higher Education for the Australian Tertiary Education Quality and Standards Agency (TEQSA). He is also a research assessor for the Australian Research Council (ARC), Excellence in Research for Australia (ERA) and the Adventist Development & Relief Agency (ADRA). He has been a World Bank and AusAID Technical Consultant and has worked in many nations including Thailand, Malaysia, Indonesia, USA, Canada, Italy, Ireland, the United Kingdom, Sweden and Norway.

His fields of research and teaching expertise are:

Teaching:

  • Inclusive education
  • Internationalisation of the curriculum
  • Child development, learning and cognition

Research:

  • Inclusive education
  • Impact evaluation of development education
  • Developmental disability, deafness and hearing loss

In 1994 Professor Hyde was made a Member of the Order of Australia (AM) by the Governor General for his contributions to education in Australia and Indonesia.

Download the Auditor Profile of Professor Emeritus Mervyn Hyde in PDF format


Professor Dr Felix Kolbeck

Auditor, THE-ICE Assessment Panel

Faculty of Tourism, Munich University of Applied Sciences, Germany

felix-kolbeck-350x400Professor Kolbeck is the Dean of Students of the Munich University of Applied Sciences, Faculty of Tourism. Before he came to the University in 2004, Professor Kolbeck had worked for one the largest Tourism Groups worldwide, the TUI AG in Hannover/Germany. He is experienced in tourism management, controlling, accounting and project management.

From 2007 to 2011, he represented the faculty in the transnational research project ClimAlpTour (Climate change and its impact on tourism in the alpine region), funded by the European Union.

As the Dean of Students, he was responsible for the transition of the former ‘diplom’ degree programs to new bachelor and master courses from 2005 to 2010. Due to this experience, he has been working internationally on programme accreditations for several accreditation companies in the recent years.

Professor Kolbeck is also involved in consultancies, lectures and projects in the area of climate change impacts on tourism.

Professor Kolbeck is a graduate economist (Diplom-Ökonom) and has a PhD in Political Sciences (Topic: Sustainable Management Systems).

Professor Kolbeck’s areas of teaching are:

  • Basics of Business Administration in Tourism
  • Management of Tourism Groups
  • Management Methods
  • Airline Management
  • International Controlling & Accounting
  • Case Studies in the Tourism Industry

Download the Auditor Profile of Professor Dr Felix Kolbeck in PDF format


Associate Professor Laura Lawton

Auditor, THE-ICE Assessment Panel

Associate Professor, Department of Tourism, Sport and Hotel Management, Griffith University, Gold Coast, Australia

laura-lawton-350x400Dr Laura Lawton is an Associate Professor with the Department of Tourism, Sport and Hotel Management at Griffith University, Australia.

Laura has had extensive experience as Deputy Head and A/Head of Department at Griffith University and has also served as the Program Director for the Master of Business Programs. Previously she held appointments at the University of South Carolina and George Mason University, USA.

Prior to entering academia she was Senior Research Officer/Policy Analyst for Saskatchewan Environment and Natural Resources in Canada. A/Professor Lawton holds a Master of Arts degree (Geography) and Bachelor of Arts (Honours – Urban Planning) from the University of Western Ontario (Canada). In 2002 she was awarded a PhD from Griffith University.

A/Professor Lawton has published numerous government reports, academic journal articles and book chapters in several areas, including protected areas, ecotourism, resident perceptions of tourism, and cruise ship tourism. In 2011, Laura was recognised in the Journal of Hospitality and Tourism Research as one of the 50 most prolific tourism researchers in tourism and one of the top one 100 researchers published in the tourism and hospitality management over the last decade.

She is the co-author of the tourism text Tourism Management, published by John Wiley and Sons Australia, and served for five years as the Editor-and-Chief for Tourism Review International, an international refereed journal. She also sits on the board of four other academic journals. Laura was awarded a Griffith University Group Learning Teaching Citation in 2011.

Download the Auditor Profile of Associate Professor Dr Laura Lawton in PDF format


Dr Russell Arthur Smith

Auditor, THE-ICE Assessment Panel

Principal and Company Director, Sitetectonix Pte Ltd, Singapore

russell-arthur-smith-350x400

Dr Russell Arthur Smith is a hospitality and tourism development expert who has extensive academic and professional experience in Asia, as well as in Europe, North America and the Middle East. He is currently Principal and Company Director, Sitetectonix Pte Ltd, Singapore, which has a diverse range of projects across Asia, including hospitality projects. He is actively involved in academic audits, serving as a chair and panel member, as well as in audit preparation where he has experience with NCAAA, QAA, EQUIS, AACSB and RIBA.

Dr Smith has headed large multi-disciplinary teams for the preparation of major hospitality and tourism development plans. In addition, he has served on many private and public boards and committees throughout the Asia Pacific. Dr Smith has held academic appointments with universities in China, France, Malaysia, Singapore and the United States of America.

He holds a doctorate from Harvard University and a degree with first class honours from the University of Queensland. He is a recipient of the prestigious Fellow of THE-ICE Award and has served as the Founding Vice Dean, Cornell-Nanyang Institute of Hospitality Management in Singapore, Chair of the Board of Examination of Shatec Institute in Singapore, and Chair of the Faculty Hospitality and Tourism Advisory Board of Hue University in Vietnam. He is also a member of the School Advisory Committee of Temasek Polytechnic in Singapore and a Director of the Board of the Asia Pacific Tourism Association. His co-edited book (2010, John Wiley) addresses strategic hospitality leadership.


Professor (FH) Mag. Eva Werner Hon Prof

Auditor, THE-ICE Assessment Panel

Rector, IMC University of Applied Sciences Krems, Austria

eva-werner-350x400Professor (FH) Mag. Eva Werner holds a degree from the University of Vienna in languages (1975), and also studied in France (Sorbonne in Paris, 1974) and Canada (University of Concordia, 1982).

Her professional experience comprises, among others, several years of full-time assistantship and teaching at the University of Business Administration Vienna and the Danube University Krems. Eva joined the IMC University of Applied Sciences Krems in 1994, and contributed both as lecturer and “steering mind” of the development of the institution.

From 2005 to 2009, Eva was one of the five “Austrian Bologna Experts”, and as such actively contributed to the implementation of the Bologna process, in Austria and abroad. Her international commitment is highly recognised and was honoured in 2007 with the award of the Honorary Professorship from the Moscow International Business School (MIRBIS).

Eva was a member of the steering committees for the development of the IMC FH Krems programmes, and was in charge of the international relations network of the University from 1998 to 2010. As a result of her dedication and effort to establish an international network for the IMC Krems and anchor internationalisation as one of the institution’s key features, the IMC Krems was awarded the Quality Label for Mobility (2002) as well as the Diploma Supplement Label three times (in 2006, 2010 and 2013), a quality label for excellent performance according to the Bologna structures.

Since January 2010, Professor Werner has been Rector of the IMC Krems, responsible, among others, for the development and quality assurance of the degree programmes on offer at the IMC Krems. In January 2013, Eva Werner started her second term as rector, after having been re-elected in fall of 2012.

Since 2008, Eva has been in charge of the International Committee of the Association of the Universities of Applied Sciences, Austria, and as such represents and coordinates the activities of the Austrian Universities of Applied Sciences, both on national and international level. Since 2012, Eva has also been a member of the Steering Board of the Association of the Universities of Applied Sciences Austria, a Member of working groups of the Austrian University Conference, a Member of the General Assembly of AQ Austria (the Austrian Agency for Quality Assurance and Accreditation), a Member of the ECA Expert Panel of the CeQuInt Project (Certificate for Quality in Internationalisation), as well as peer in international quality assurance procedures.

Appointed in 2010 as Director and Deputy Chair, Professor Werner has been the Chair of THE-ICE Board since November 2013.

Download the Auditor Profile of Professor (FH) Mag Eva Werner in PDF format


Professor Philip Pearce

Auditor, THE-ICE Assessment Panel

Head of Discipline – Tourism Events & Sport & Foundation Professor of Tourism, James Cook University, Australia

philip-pearce-350x400Professor Philip Pearce is a Distinguished Professor at James Cook University – College of Business Law and Governance. He is responsible for setting the strategic direction of the school and managing its programmes and curricula. In his position at James Cook University also teaches at all levels with a focus on tourist behaviour and experience.

Philip was the first Professor of Tourism in Australia and has over 35 years’ experience teaching in Australian Universities. He earned his Doctorate from the University of Oxford studying tourists in Europe, was awarded First-Class Honours in Psychology and a Diploma of Education from the University of Adelaide, and holds a Fulbright scholarship at Harvard University.

In 2008 Philip won an ALTC award for advancing tourism education and for the supervision of Doctoral level students, having successfully supervised 30 such students. To-date, Philip is recognised for being the principal supervisor for over 40 successful PhD graduate students from 12 countries. He is currently supervising PhD students from Iran, Germany, Russia, China, Thailand, Malaysia, Australia, and Singapore.
A Foundation member of the International Academy for the Study of Tourism and a Fellow of CAUTHE (Council of the Australian and New Zealand Tourism and Hospitality Education), Philip has nearly 300 publications and 15 books on tourism. He is the founding editor of The Journal of Tourism Studies (1990-2005), now reviews and edits manuscripts for other journals on a regular basis and is a frequent keynote speaker at tourism conferences particularly in Asia.
Philip’s special interest areas are tourist behaviour, notably tourist motivation and experience, tourism and communities and tourism education and research. His recent interest and publications lies in the areas of Chinese outbound tourism.

Download the Auditor Profile of Professor Philip Pearce in PDF format


Dr Rajka Presbury

Auditor, THE-ICE Assessment Panel

Senior Lecturer, Blue Mountains International Hotel Management School, New South Wales Australia

rajka-presbury-350x400Dr Presbury is a senior lecturer at the Blue Mountains International Hotel Management School (BMIHMS). From 1999 to 2008, she was lecturer and course coordinator of undergraduate and postgraduate programs in the College of Business, University of Western Sydney. From 1995 to 1998 she was the Senior Lecturer of the William Blue College of Hospitality Management (formerly known as William Blue Hotel Management School).

Prior to joining academia, Dr Presbury gained extensive professional experience in the hotel sector and had held a number of management positions in Banqueting Services, Restaurant, and Event Sales & Conventions.

She is a member of the Australian Human Resources Institute AHRI, Australian Hotel and Motel Association AHMA, Country Women’s Association, Council for Australian University Tourism & Hospitality Higher Education (CAUTHE) and Landcare Group.

Dr Presbury has written book chapters and journal publications on sustainable development of tourism in areas such as sustainable operations management, human resource management, managing sustainable festivals, meetings & events etc. She has supervised a number of PhD candidates and her research interest includes:

  • sustainable tourism development
  • hotel service quality and attributes
  • cultural tourism

Download the Auditor Profile of Dr Rajka Presbury in PDF format


Dr Stuart Jauncey

Auditor, THE-ICE Assessment Panel

Dean, the Emirates Academy of Hospitality Management, Dubai

stuart-jauncey-350x400Dr Jauncey is the Dean of the Emirates Academy of Hospitality Management, Dubai. He was the former Head of the School of Hotel and Catering Studies at the Galway-Mayo Institute of Technology, GMIT in Ireland (2001 to 2007), where he founded the West of Ireland Centre for Tourism and Hospitality Research in 2002. He has also established several new degrees and academic progression routes for all students, enabling them, upon successful completion of basic cookery or other operational programmes, to progress to degree and postgraduate qualifications.

Prior to GMIT, Dr Jauncey was a lecturer at Oxford Brookes University (formerly known as the Oxford Polytechnic) since 1990. He was promoted to the position of Undergraduate Programmes Director in 1995 and in 1998, he established the Centre for Environmental Studies in the Hospitality Industry, which is now recognised as a centre of excellence for industry focused environmental research. Under his direction, this centre completed a great many research and consultancy projects – including the establishment of a grading system for monitoring hotels’ compliance with environmental guidelines, and a national action plan for dealing with hospitality waste.

Dr Jauncey is a consummate hospitality professional with extensive experience in the field. Unusually, two of his early jobs involved palaces – Blenheim Palace in the United Kingdom and the Emir’s Palace in Kuwait, where he was Operations Manager.

Dr Jauncey has successfully supervised in excess of 35 Master students and two Doctoral candidates. He was the appointed external examiner for hospitality and business for numerous institutions/organisations in the UK such as the Henley College in Coventry, the Irish National Tourism Certification Body, Colchester Institute, East Anglia Polytechnic University, Thames Valley University, Athlone Institute of Technology, Shannon Hotel School to name a few. Since 2008, Dr Jauncey is an appointed member of the Editorial Board of the International Journal of Hospitality Management.

Download the Auditor Profile of Dr Stuart Jauncey in PDF format


Dr Andy Nazarechuk

Auditor, THE-ICE Assessment Panel

Dean – American Degree Programme Taylor’s University Malaysia

andy-nazarechuk-350x400Dr Andy Nazarechuk is the Dean of the School of Liberal Arts & Sciences at Taylor’s University, Malaysia. Taylor’s University is one of Malaysia’s oldest, most successful, and reputable private educational institutions, attracting students from around the world. He is responsible for the American Degree Programme at Taylor’s University which currently has over 700 undergraduate students with 50 faculty and staff. Dr Andy uses his extensive international experience to help students who seek to further their educational opportunities in the US and Canada.

Dr Andy Nazarechuk, immediate Past President of APacCHRIE, is a leader in both the academic and the professional worlds of hospitality development. Dr Andy, as he is known to his colleagues and students, serves on several prestigious committees, including the United Nations World Tourism Panel of Tourism Experts, the Development Agency Tourism Industry Skills & Training Council, and the International Advisory Board for Singapore Pools.

He is an internationally renowned speaker, facilitating workshops, teaching courses, and addressing conferences and conventions for hotel professionals and academics on topics including strategic planning, customer service quality, human resource motivation, education, and hospitality management. He is also a highly respected project manager and industry consultant. His collaboration has been sought for international initiatives in countries around the world.

Dr Andy holds both a Bachelor and Master of Science degree in Hospitality from the University of Nevada Las Vegas (UNLV), as well as a Doctorate in Educational Leadership from the University of La Verne, California. His extensive professional background in the hospitality industry includes serving as the Director of Catering and Convention Services at the Sahara Hotel, which at the time was one of the largest facilities in Las Vegas. During his seven years with the Sahara, Dr Andy coordinated a wide variety of special events. In 1986, he opened the Catering and Convention Department for the Tropicana Hotel featuring a 100,000 square foot convention facility. From 1993 to 1999, Dr Andy served as Director of the Hospitality Research and Development Center (HRDC), the research and service division of the Harrah Hotel College of UNLV.

Dr Andy also served as the Founding Dean of University of Nevada Las Vegas’s Singapore Campus (2005 – 2011). He designed and developed the resources and programmes for this modern, technologically advanced facility. The programme began with 35 students in 2006 and grew to over 500 students during Dr Andy’s tenure.

Download the Auditor Profile of Dr Andy Nazarechuk in PDF format


Dr Craig Thompson

Auditor, THE-ICE Assessment Panel

Academic Dean, Stenden Hotel Management School, Stenden University of Applied Sciences, the Netherlands

craig-thompson-350x400Dr Craig Thompson was born in England and studied humanities at undergraduate level in Bristol. He worked in the tourism industry in a number of countries in Europe before studying for a masters degree in Tourism Management at the University of Strathclyde, in Glasgow. Following a period in the public sector as the Tourism Development Officer for Wiltshire, Craig took his first lecturing role in the University of Derby. Whilst at Derby he commenced a PhD, also through the University of Strathclyde, focused on entrepreneurship in the hospitality sector, in The Gambia, West Africa, which he completed in 2000.

He moved to New Zealand in the mid 1990s to develop and manage the country’s first specialist degree in Tourism Management. Another opportunity then took him to Switzerland, where he became the Academic Director of the Swiss Education Group, the country’s largest provider of hospitality education. It was then back to Scotland to head an industry led project to create a private hotel school. His final move (to date) has seen Craig move to the Netherlands, to take on the role of Academic Dean of International Hospitality Management in Europe’s largest hotel school, at Stenden University. So, after several mountainous countries, Craig is enjoying life (and cycling) with his wife and two children in much flatter environment!

Craig is a fellow of the Institute of Hospitality and also a fellow of the Higher Education Academy, and is a member of editorial board for the journal of Research in Hospitality Management and Journal of Tourism Futures.

Download the Auditor Profile of Dr Craig Thompson in PDF format