Online Learning Resources

COVID-19 is having an enormous impact on education globally, creating uncertainty across the higher education sector, and bringing student mobility to a standstill. THE-ICE have created this page with the intention to provide further support and resources, including webinars and links to key articles, for our valued members. If you have any questions or contributions, please email

Click here to read the letter from Chair of THE-ICE Independent Assessment Panel, Professor Brian King, on THE-ICE Accreditation and COVID-19.

THE-ICE Webinar Series

Please note that attendance at and participation in THE-ICE webinars is for representatives of THE-ICE member institutions only. However, recordings of these webinars are made publicly available below after the event.

Click here to view THE-ICE ongoing webinar schedule and information

On Thursday 26 March 2020, THE-ICE held their first webinar for members to discuss THE-ICE COVID-19 and online teaching & learning. The webinar was organised to support THE-ICE members with sharing information relating to how individual member institutions are coping with, or handling the effects of Covid-19 in each of their home countries, as well as THE-ICE outlining its response to Covid-19 and the changes that are anticipated for the remainder of 2020. Members were invited to participate and share knowledge about institutional guidelines that have been put in place, new learning and teaching methodologies being implemented and ways in which students are being supported through these very difficult times.

Useful Resources

Industry information and relevant research

Establishing and transitioning to online learning

Assessment and examination in an online learning environment

Student support and the student experience

Advice from regulatory and professional bodies

Industry information and relevant research

Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work a research paper examinining the motivations of young workers in Australian quarantine hotels, given the potential dangers and difficult conditions of this new kind of hospitality workplace.

Establishing and transitioning to online learning

Making Blended Education Work, a free online course developed by the University of Edinburgh and accessible via FutureLearn.

How to use Zoom videoconferencing to teach online effectively, Tertiary Education Quality and Standards Agency (TEQSA), Australia.

Best Practices: Online Pedagogy, Harvard University, Teach Remotely Best Practices.

10 Ways to Help Your Students Cope with the Transition to Virtual Learning, Tsedal Neeley, Naylor Fitzhugh Professor of Business Administration at Harvard Business School.

Thinking about Pedagogy in an Unfolding Pandemic, an Independent report on approaches to distance learning during the COVID-19 school closures. Report written by Armand Doucet, Dr Deborah Netolicky, Koen Timmers and Francis Jim Tuscano to inform the work of Education International and UNESCO.

Russell Partnership Technology COVID-19 Response Deployment Plan – supporting the transition to online delivery 

With extensive experience in on-line teaching and facilitation, utilizing our industry leading simulation programs, Russell Partnership Technology are pleased to share their best practices to support our members during this uncertain and challenging time. This plan is a rapid action response to deliver the assistance you require to carry on with your teaching during these unchartered times.

Moving your classroom onlineHarvard Business Publishing Education.

An In-Depth Look at How to Use Simulations in Your Online Classroom, Harvard Business Publishing Education.

Assessment and examination in an online learning environment

Ensuring academic integrity and assessment security with redesigned online delivery, Bearman, M., Dawson, P., O’Donnell, M., Tai, J. and Jorre de St Jorre, T. (2020) Ensuring academic integrity and assessment security with redesigned online delivery. Deakin University, Melbourne.

Implementing remotely invigilated online exams at scale, University of New England Webinar. Presenters: Kylie Day and Jennifer Lawrence (University of New England, Australia), 25 March 2020.

Jungle Cat is a platform that allows students and teachers and students to conduct and complete assessments online.

Rubistar is a tool to help educators develop rubrics by allowing them access to a database of generic, fully customisable rubrics as well as rubrics created by other educators.

Student support and the student experience

Predicting student numbers during the COVID-19 recession: 2021 could be an unexpected peak year, Andrew Norton, 25 March 2020.

Australia’s international students are anxious about experiencing COVID-19 away from home, SBS News, Bernadette Clarke, updated 22 March 2020.

What (some) students are saying about the switch to remote teaching and learning, George Veletsianos & Royce Kimmons, 6 April 2020.

Advice from regulatory and professional bodies

COVID-19 support: New QAA guidance for HE providers on maintaining quality and academic standards, The Quality Assurance Agency for Higher Education (QAA), United Kingdom, 23 March 2020.

Online delivery – key considerations for providers, Tertiary Education Quality and Standards Agency (TEQSA), Australia.

ENQA statement on COVID-19 pandemic, European Association for Quality Assurance in Higher Education (ENQA), updated 5 May 2020.

Guidance and support during the coronavirus crisis, Institute of Hospitality.

A Framework For Quality For These Times, Council for Higher Education Accreditation (CHEA), USA, 7 April 2020.

COVID-19 information and resources for Work Integrated Learning, Australian Collaborative Education Network Limited (ACEN).

COVID-19 is classified as a pandemic by the World Health Organisation. Click here to read WHO advice for basic protective measures.