Keynote Speakers & Panellists

THE-ICE 17th IPoE Forum 2024

7th – 9th November 2024

proudly hosted by Al Rayyan International University College (ARIU)
in partnership with University of Derby

Al Jazi Tower, Zone: 60, Street: 850, Building: 20, West Bay, Doha, Qatar

Click here to view THE-ICE 17th IPoE Forum programme

Keynote Speakers and Panellists


Welcome & Keynote Speaker

Ms Gienke Osinga

Dean of Hotel and Facility Management, Breda University & Chair of THE-ICE Board

Dr Mazen Hasna

Chairman of Qatar’s National Committee for Qualifications and Academic Accreditation

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Plenary Panel Session – Making Quality Count: Using Quality to Increase Productivity and Profit

Professor Ben Goh

Dean of Faculty of Hospitality and Tourism Management, Macao University

Ms Tanja Florenthal

Executive Director of Quality Assurance, Swiss Education Group

Ms Hanady Merhej

Director of Human Resources, W Hotel Doha


Panel 2 – Simplifying and Systemising Educational Quality Assurance: The Potential of Technology & AI

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Professor Peter Ryan

Treasurer and Director, THE-ICE Board

Dr Christopher Dutt

Programme Leader, Al Rayyan International University College (ARIU)

Professor Ioannis S. Pantelidis

Head of Hospitality and Tourism Management, Ulster University Business School

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Dr Mariem Fekih Zguir

Institutional Liaison Officer, NCQAA

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Strategic Partner Presentations

Mr Maxime Moïse

Alliance Network, France

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Ms Heidi Anaya

Head of Education, Russell Partnership Technology

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Mr Steve Hood

Senior VP of Research, CoStar SHARE Center

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Special Symposium: The New Future of Hospitality

Mr Martin Kendall

General Manager, City Center Rotana Hotel


Panel 3 – Moving the ‘Black Cloud’ of Quality Control to ‘Blue Skies’ of Continuous Quality Enhancement

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Dr Ivan Ninov

Executive Dean, ARIU

Ms Nathalie Ahssakou

Director of Quality and Accreditations, Institut Lyfe

Dr Craig Thompson

CEO, THE-ICE


THE-ICE Research Grant Scheme (RGS) 2024

Dr Anita Manfreda

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Mr Wyett White T Lee

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Panel 4 – Ensuring All Voices are Heard: Involving Stakeholders in Quality Enhancement

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Professor Perry Hobson

Director, BUas Academy for Tourism

Dr Gulbahar Abdalla

Head of Quality Assurance, ARIU

Ms Julie Till

Director of Global Business Development, QAA



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