THE-ICE & HEEACT Launch Joint Accreditation!

In May 2024, the International Centre of Excellence in Tourism and Hospitality Education (THE-ICE) and the Higher Education Evaluation & Accreditation Council of Taiwan (HEEACT) will launch an international joint accreditation project named the Allied Quality Assurance (AQA). This groundbreaking collaborative process aims to enhance and elevate the quality of higher education within the tourism, hospitality, events and culinary arts (TH&E) sectors, whilst reducing the accreditation burden on higher education institutions.

The partnership between THE-ICE and HEEACT began with the signing of a Memorandum of Understanding in 2018. Since then, both organizations have been diligently working together to develop a joint accreditation model in the field of TH&E.

The AQA review is a comprehensive project which combines institutional-level and program-level accreditation, meticulously looking into an institution’s overall operations and educational outcomes within the TH&E domain. A panel of reviewers, appointed by THE-ICE and HEEACT, will jointly consider the institution’s application and conduct a two-and-a-half-day on-site visit, evaluating the institution based on 14 standards:

  1. Status of Institution
  2. Governance, Leadership, and Administration
  3. Vision, Mission and Objectives
  4. Curriculum, Courses and Graduate Outcomes/Attributes
  5. Approaches to Teaching and Learning
  6. Planning, Program Review and Quality Assurance Mechanisms
  7. Level of Internationalization
  8. Physical Resources and Facilities
  9. Student Support Services
  10. Industry Advisory Board
  11. Staffing Resources
  12. Financial Resources
  13. Memberships, Partnerships, and Community/Social Responsibility Engagement
  14. Areas of Excellence

A comprehensive introduction and guidance have been developed for interested institutions. Please click here to view the AQA Handbook.

For further inquiries or information, please contact us via email: international@heeact.edu.tw.


THE-ICE & HEEACT signing the Memorandum of Agreement (MoA), October 2023
THE-ICE & HEEACT signing the Memorandum of Understanding (MoU), October 2018

Announcing the winners of THE-ICE GRM Challenge 2024!

THE-ICE is delighted to announce the winners of THE-ICE GRM Challenge 2024, our global student competition exclusively for students of THE-ICE accredited member institutions. Now in its fourth year, THE-ICE GRM Challenge brings together students and staff across our global network, providing an opportunity to engage and build international skills and experience.

THE-ICE GRM Challenge 2024 attracted 67 students representing 9 institutions, who were grouped into international and inter-institutional teams to compete in an innovative and exciting challenge that tested and developed their hospitality and tourism revenue management skills.

We wish to congratulate the winning teams in THE-ICE GRM Challenge 2024, who demonstrated significant skill and international collaboration.  We are delighted to reward their achievements through the following prizes, generously supported by our Business Alliance Partners Russell Partnership Technology and CoStar SHARE Center: 

1st Place – Team 9

Kwok Wai Lee, Blue Mountains International Hotel Management School at Torrens University Australia, Australia, Reign Aizle Angeles, Far Eastern University, Philippines and Thipsuda Saimai, Dusit Thani College, Thailand. With thanks to Staff Advisor Mr Dennis Lemsic, University of Santo Tomas, Philippines.

All participating students of the team receive a $AUD1500 bursary towards study offered by any member of THE-ICE, AND a free registration for the Certification in Hotel Industry Analytics (CHIA) or the Certification in Advanced Hospitality and Tourism Industry Analytics (CAHTA) for those that already have the CHIA Certification, offered by CoStar SHARE Center AND a free registration on the Hospitality Business Acumen (HBA) Certificate programme offered by Russell Partnership Technology.

2nd Place – Team 5

Flavia Wolfensberger, EHL Swiss School of Tourism and Hospitality, Switzerland and Ghaylle Jermaine Enguero, University of Santo Tomas, Philippines.

All participating students of the team receive a free registration for the Certification in Hotel Industry Analytics (CHIA) or the Certification in Advanced Hospitality and Tourism Industry Analytics (CAHTA) for those that already have the CHIA Certification AND a free registration on the Hospitality Business Acumen (HBA) Certificate programme.

3rd Place – Team 18

Jotame Driu, The University of the South Pacific – Pacific TAFE, Fiji, Learah Grace Magboo, Far Eastern University, Philippines, and Maria Alleine Quintos, University of Santo Tomas, Philippines. With thanks to Staff Advisor Mr Leonard Cseh, University of Derby, United Kingdom.

All participating students of the team will receive a free registration on the Hospitality Business Acumen (HBA) Certificate programme.

Russell Partnership Technology has also prepared a video explaining the 2024 Challenge results, please contact accreditation@the-ice.org to receive the link to this video.

Thank you to all staff who took part in THE-ICE GRM Challenge 2024, who made this Challenge possible for the students.

We look forward to launching the next GRM Challenge, which will take place in March 2025, and hope that you will take the Challenge once again!


Click here to view the previous winners of THE-ICE Global Revenue Management Challenges.


Fellow of THE-ICE nominations are now open for 2024!






On behalf of THE-ICE Chair, we are delighted to announce that nominations for Fellow of THE-ICE 2024 are now open. This distinguished status is awarded to individuals in recognition of their significant contribution in any one of the following three categories: 

  • Outstanding TH&E Academic
  • Outstanding TH&E Academic Industry Professional
  • Exceptional contributor to THE-ICE

Representatives of accredited member institutions of THE-ICE are cordially invited to nominate an outstanding individual whose significant contribution in any one of the above categories may be considered deserving of the prestigious status of Fellow of THE-ICE.

To nominate outstanding individuals, please complete and submit the nomination form to accreditation@the-ice.orgon or before 13th May 2024. Click here to download the 2024 Fellow of THE-ICE Nomination Form.

All nominations will be presented to the THE-ICE College of Fellows for consideration and decision. Successful nominees for the 2024 Fellow of THE-ICE will be conferred during THE-ICE 17th IPoE Forum, to be proudly hosted by Al Rayyan International University College (ARIU) in partnership with University of Derby from 7th – 9th November 2024 in Doha, Qatar.

Please refer to the Frame of Reference document for full details of the nomination and selection process. Please note that nominations may only be made by a representative of a currently accredited THE-ICE member institution.

Thank you in anticipation for nominating appropriately qualified individuals for the Fellow of THE-ICE award. Please do not hesitate to contact THE-ICE Operations Manager, Elise Lawrence (elise@the-ice.org) if you have any questions about the nomination and selection process.



Click here to view the previous Fellow of THE-ICE recipients.


Recipients of THE-ICE Research Grant Scheme (RGS) 2024 announced!

THE-ICE is delighted to announce and congratulate the recipients of THE-ICE Research Grant Scheme (RGS) 2024:

  • Dr Madalyn Scerri, Dr Anita Manfreda, Tomos Newkirk (Blue Mountains International Hotel Management School at Torrens University Australia) & Dr Olga Junek (William Angliss Institute, Australia) for their proposal titled Inclusive education for people with disability: Leveraging insights from hospitality social enterprise and industry-led innovations.
  • Ms Pichaya Noranitiphadungkarn (Dusit Thani College), Mr Wyett White T Lee (University of Santo Tomas), Dr Sara Abhari, Associate Professor Dr Alexander Trupp, and Professor Marcus Stephenson (Sunway University) for their proposal titled Advancing Academic Innovation: Examining the Impact of Generative AI in Hospitality, Tourism, and Service Management Education. A Cross-Cultural Study on Fostering Collaborative Learning and Best Practices

As always, we were impressed by the high calibre of research and ideas being produced, as well as the collaboration between THE-ICE member institutions and their networks.

THE-ICE Research Grant Scheme (RGS) was introduced in 2019 with the purpose of facilitating and promoting research by THE-ICE member institutions, supporting THE-ICE objective to enhance the quality of higher education in tourism, hospitality, events and culinary arts (TH&E). The outcomes of the selected RGS 2024 research projects will be presented at the International Panel of Experts (IPoE) Forum 2024, to be proudly hosted by Al Rayyan International University College (ARIU) in partnership with University of Derby, Qatar, with the theme Quality Improvement in a New Era: Driving Excellence in Hospitality and Tourism Education.


For information about THE-ICE Research Grant Scheme, click here


Newly elected Chair and Directors of THE-ICE

Newly elected Directors of THE-ICE Board (L-R) Mr Andrew Dolphin, Mr Risto KarmavuoMr Simon David Lloyd and Dr Ivan Ninov.

At the 2023 Annual General Meeting (AGM) of THE-ICE, which took place on 1-Nov-2023 during the proceedings of THE-ICE 16th International Panel of Experts (IPoE) Forum 2023, the following new Directors were elected to THE-ICE Board: 

  • Mr Andrew Dolphin, Manager Higher Education, William Angliss Institute, Australia.
  • Mr Risto Karmavuo, Degree Director, Haaga-Helia University of Applied Sciences, Finland.
  • Mr Simon David Lloyd, Executive Dean – Hospitality Management, Dusit Thani College, Thailand.
  • Dr Ivan Ninov, Executive Dean and Professor, Al Rayyan International University College (ARIU) in partnership with the University of Derby, Qatar.

Associate Professor Simon Pawson and Professor Peter Ryan were also re-elected to the Board of Directors. 

THE-ICE thanks the long-term Chair, Dr Paul Whitelaw and long-term Director, Professor Dr Oswin Maurer, for their significant contributions to THE-ICE Board of Directors upon their retirement at THE-ICE AGM 2023.

We are delighted to announce that Ms Gienke Osinga has been elected as Chair of THE-ICE Board, and Associate Professor Simon Pawson has been elected as Deputy Chair.


THE-ICE Board of Directors present at THE-ICE 16th IPoE Forum 2023, alongside Dr Craig Thompson, THE-ICE CEO.


Sunway University becomes the newest Observer of THE-ICE!

THE-ICE is delighted to welcome Sunway University, Malaysia, to THE-ICE global network as the newest Observer of THE-ICE! The addition of Sunway University sees THE-ICE membership grow to include 34 members, of which 23 are accredited institutions, in 18 countries.

Sunway University is one of Malaysia’s leading private universities dedicated to providing quality holistic education for all. By upholding their core values of Integrity, Humility and Excellence, Sunway University supports the discovery, advancement, transmission and application of knowledge that meets the needs of their society and the global community.

Sunway University strives for its students to become independent, lifelong learners who actively pursue knowledge and appreciate its global application to economic, political, social and cultural development. The institution also helps their students to develop strong leadership qualities and communication skills, as well as be prepared for careers that enable them to lead productive, fulfilling and meaningful lives.

The School of Hospitality and Service Management at Sunway University was formed in 1998 and has a significant history in the provision of hospitality-related studies. The School of Hospitality and Service Management employs innovative teaching methods and flexible learning approaches that keep institution at the forefront of hospitality education.


Click here to visit the Sunway University website for more information about the institution, including the courses and training they offer.


Click here to see the full list of THE-ICE Non-accredited Member Institutions


Announcing the winners of THE-ICE GRM Challenge 2023!

THE-ICE is delighted to announce the winners of THE-ICE GRM Challenge 2023, our global student competition exclusively for students of THE-ICE accredited member institutions. Now in its third year, THE-ICE GRM Challenge brings together students and staff across our global network, providing an opportunity to engage and build international skills and experience.

THE-ICE GRM Challenge 2023 attracted more than 65 students representing 10 institutions, who were grouped into international and inter-institutional teams to compete in an innovative and exciting challenge that tested and developed their hospitality and tourism revenue management skills.

We wish to congratulate the winning teams in THE-ICE GRM Challenge 2023, who demonstrated significant skill and international collaboration. We are delighted to reward their achievements through the following prizes, generously supported by our Business Alliance Partners STR SHARE Center and Russell Partnership Technology:

1st Place – Team 14

Anna Mae Pano, University of Santo Tomas, Philippines, Aaron Joseph C. Fandiño, Lyceum of the Philippines University, Philippines and Jeff Lander E. Fabilane, Far Eastern University, Philippines. With thanks to Staff Advisor Mr Sebastian Küchler, EHL Swiss School of Tourism and Hospitality, Switzerland.

All members of the team will receive an $1500 AUD bursary towards study offered by any member of THE-ICE, AND a free registration on the Certification in Advanced Hospitality and Tourism Industry Analytics (CAHTA) offered by STR SHARE Center AND a free registration on the Hospitality Business Acumen (HBA) Certificate programme offered by Russell Partnership Technology.

2nd Place – Team 7

Luca Kunz, EHL Swiss School of Tourism and Hospitality, Switzerland, Rhona Mae R. Hernandez, Far Eastern University, Philippines, and Emi Avrilia, Dubai College of Tourism, United Arab Emirates. With thanks to Staff Advisor Dr Maureen D. Perez, Lyceum of the Philippines University, Philippines.

All members of the team will receive a free registration on the Certification in Advanced Hospitality and Tourism Industry Analytics (CAHTA) AND a free registration on the Hospitality Business Acumen (HBA) Certificate programme.

3rd Place – Team 10

Justin Bryle V James, University of Santo Tomas, Philippines, Ashlyn Kumar, The University of the South Pacific, Fiji, Brandur Ingi Stefnsson, César Ritz Colleges Switzerland, and Patricia Marie F. Pecson, Far Eastern University, Philippines. With thanks to Staff Advisor Ms Maria Juillet Ang, Lyceum of the Philippines University, Philippines.

All members of the team will receive a free registration on the Hospitality Business Acumen (HBA) Certificate programme.

Russell Partnership Technology has also prepared a video explaining the 2023 Challenge results, please contact jade@the-ice.org to receive the link to this video.

Thank you to all staff who took part in THE-ICE GRM Challenge 2023, who made this Challenge possible for the students.

We look forward to launching the next GRM Challenge, which will take place in March 2024, at the end of this year and hope that you will take the Challenge once again!


Click here to view the previous winners of THE-ICE Global Revenue Management Challenges.


César Ritz Colleges Switzerland: Call for Proposals, 5th International Research Roundtable

You are invited to attend the 5th bi-annual International Research Roundtable of César Ritz Colleges Switzerland, running from the 5 – 7 September 2023 at their Brig campus. The institution is seeking submissions from academics across THE-ICE network, as well as members who are interested in reviewing scholarly papers.

César Ritz Colleges engages in research for responsible business and society that promotes entrepreneurship, sustainability, leadership, inclusivity, and visionary thinking among business leaders and scholars. The research community at César Ritz Colleges fosters innovation in the domains of entrepreneurship and management in hospitality, tourism, and service industries. The bi-annual roundtables held in March and September offer an opportunity for scholars and practitioners interested in this theme to share research in progress, exchange opinions, and explore potential collaborations.

Important dates

  • Proposal submission deadline: 8 August 2023 through EasyChair platform
  • Acceptance notification: 31 August 2023 at the latest
  • Research Roundtable: Tuesday, 5 September – Thursday, 7 September 2023
    • Formal welcome afternoon, speaker presentations, and research networking – 3:00pm – 5:00pm, 5 September 2023
    • Welcome dinner – 5:00pm – 6:30pm, 5 September 2023
    • Official paper presentations and roundtable discussions – 10:00am – 5:00pm, 6 September 2023
    • Informal Networking lunch, Brig campus – 11:30am – 1:00pm, 7 September 2023
  • Post-conference: Translational Research Papers and Practitioner Business Cases may be fast-tracked for publication at the peer-reviewed journal ICHRIE Research Reports.

Topics

All submissions are expected to highlight practical implications for entrepreneurship and management in hospitality, tourism, or other service organisations.

  1. Management:
    • Leadership and human resource management in dynamic settings: Advance knowledge on management, human resources, and related disciplines in dynamic settings, such as hospitality, and propose practical applications for hospitality, tourism, and service organisations.
  2. Entrepreneurship:
    • Strategy and innovation for better service: advance knowledge on strategic management for innovating in hospitality, tourism, and service organisations, and propose practical applications for the industry.
  3. Business:
    • Operational sustainability: uncovering different aspects of sustainability in operations and proposing practical applications for hospitality, tourism, and service organisations.
  4. Service:
    • Business in hospitality, tourism, or service organisations: Business topics may be related to areas such as innovation, sustainability, marketing, finance, accounting, or revenue management.

Call for proposals

The call for proposals from researchers and practitioners is open in the following categories:

  • Original research papers (5000-8000 words, excluding references)
    • Academic research papers taking the form of a literature review, conceptual, qualitative, or quantitative work.
  • Translational Research Papers (600-1500 words, excluding references)
    • Translational Research Papers take the form of reports that present scholarly evidence-based opinions and focus on actionable knowledge. These reports present practical implications from previously published credible peer-reviewed research, such as scholarly research articles from journals included in Scopus/Scimago ratings and chapters from academic textbooks.
    • These reports should be relevant for students, professionals, policy makers and/or society.
    • Translational research reports take the form of direct explanations. They should describe the key concept of published academic research, set the focal business context, give examples, and make actionable recommendations for practitioners.
    • Reports should be written in Business English, using figures, tables, and illustrations to be easy to read.
    • Although these reports do not contain in-text referencing, they must include a list of at least 3-5 key sources reflecting previously published credible peer-reviewed research used for developing these reports.
  • Practitioner business cases (600-1500 words, no references needed)
    • Practitioner essays in free format presenting an authoritative personal viewpoint to share business stories, current issues, or emerging business trends.
  • Research proposal (400-600 words, excluding references)
    • Work in progress, extended abstracts.

Submission guidelines

Submissions are accepted on rolling basis after a double-blind peer review and early submissions are welcome. Paper submissions should NOT contain author-identifying information for blind review (no names, no affiliations, etc.). Author details should be entered through the EasyChair platform.

  • Proposed text:
    • Each submission should have a title page containing:
      • Title and Abstract (400-600 words maximum)
      • Each submission should clearly indicate 1 of 4 topics: (1) leadership and human resource management in dynamic settings; (2) strategy and innovation for better service; (3) operational sustainability; (4) business in hospitality, tourism, or service organisations. Without a topic selection, submissions will automatically be reviewed as original research papers related to business.
      • Each submission should clearly indicate one of the four submission categories: (1) Original Research Paper; (2) Translational Research Paper; (3) Practitioner Business Case; (4) Research Proposal. Without a category selection, the submissions will automatically be reviewed as original business-related research papers.
    • Main text with with figures, tables, and illustrations, as needed.
    • References in Harvard style (except for practitioner business cases) and appendices.
  • Proposal formatting:
    • Font type: Times New Roman
    • Font size: 12 points
    • Line spacing: 2
    • All margin widths: 2.5 cm
    • Submitted in PDF format
  • The authors of accepted submissions should send the presentation file to the Organising Committee (Evelina.Gillard@cesarritzcolleges.edu) in PowerPoint or PDF format prior to the scheduled presentation day.

Venue information

Participation in the 5th International Research Roundtable may occur online, both online and on campus, and asynchronously. For asynchronous presentations, a 20-minute recorded video presentation and a presentation file in PowerPoint or PDF format must be shared with the organising committee before the event.

If you would like to register for this event or have any further questions regarding submissions, please email Ms Evelina Gillard, Head of Research at César Ritz Colleges, at Evelina.Gillard@cesarritzcolleges.edu.


Click here to find out more about César Ritz Colleges Switzerland by visiting their website.


Recipients of THE-ICE Research Grant Scheme (RGS) 2023 announced!

THE-ICE is delighted to announce and congratulate the recipients of THE-ICE Research Grant Scheme (RGS) 2023:

As always, we were impressed by the high calibre of research and ideas being produced within our member institutions and their networks.

THE-ICE Research Grant Scheme (RGS) was introduced in 2019 with the purpose of facilitating and promoting research by THE-ICE member institutions, supporting THE-ICE objective to enhance the quality of higher education in tourism, hospitality, events and culinary arts (TH&E). The outcomes of the selected RGS 2023 research projects will be presented at the International Panel of Experts (IPoE) Forum 2023, to be proudly hosted by William Angliss Institute in Melbourne, Australia, with the theme Leading Change in Challenging Times – Finding and Framing the Transformative TH&E Graduates for the 21st Century.


For information about THE-ICE Research Grant Scheme, click here


Call for Papers – International Marketing Journal of Culture and Tourism: Issue 4

On behalf of the Managing Editor of the International Marketing Journal of Culture and Tourism, we are pleased to share with you the Call for Papers for the fourth issue of the journal.


You are cordially invited to submit relevant papers to the fourth issue of the International Marketing Journal of Culture and Tourism (IMJCT), published by Katara Publishing House in cooperation with Al Rayyan International University College in partnership with University of Derby.

The IMJCT is prestigious international journal that showcases high quality, peer-reviewed papers in various areas of tourism culture and marketing, including government and administration policies, new technologies, methodologies and tools. The journal seeks to provide a platform for researchers and experts in the field of culture and tourism marketing to reach a wider audience. IMJCT follows an open-access model and publishes two issues per year in both print and online formats, without any publication fees for researchers. With a distinguished Editorial Board, IMJCT strives to foster impactful research in the industry.

Submissions are due 10th August 2023, and require a maximum length of 5000–7000-words, including references, tables, and figures. The average time for review of papers submitted to the journal is 2-4 weeks.

To submit your article for consideration, please visit www.imjct.com or send an email to editor@imjct.com.


Click here to view the previous Issues of the International Marketing Journal of Culture and Tourism.