jade@the-ice.org, Author at THE-ICE

Launch of THE-ICE Diploma Supplement!

On Wednesday 8^th March 2023 THE-ICE CEO, Dr Craig Thompson, announced THE-ICE’s newest initiative, THE-ICE Diploma Supplement! Representatives from 8 THE-ICE member institutions across 8 countries joined THE-ICE Webinar Series 19: THE-ICE Diploma Supplement to launch the new Accredited Member benefit and discuss how the Diploma Supplement is intended to be used within THE-ICE member institutions.

The following key takeaways were highlighted throughout the discussion:

Motivation for creating THE-ICE Diploma Supplement

Members of THE-ICE Board and Executive Team attend many annual conferences and events hosted by the academic community and quality assurance (QA) industry, and as a result, THE-ICE is becoming increasingly recognised worldwide.
THE-ICE aims to extend this recognition to different audiences, specifically the tourism, hospitality, events, and culinary arts (TH&E) industry, as well as alumni and current students of THE-ICE member institutions.
- THE-ICE has started to increase recognition in the TH&E industry with the efforts made to contact and connect with alumni.
- THE-ICE Global Revenue Management (GRM) Challenge was launched in 2021 and is held annually as a way to connect with current students.
THE-ICE Diploma Supplement is a new initiative that aims to further connect THE-ICE with the graduating students from THE-ICE institutions.
THE-ICE Diploma Supplement is a tangible representation of their programme and institution’s international accreditation, and encourages students to appreciate the immense efforts that their institution has undertaken to successfully become accredited by THE-ICE.

Trial of THE-ICE Diploma Supplement

THE-ICE Diploma Supplement has been trialled at one of THE-ICE’s member institutions in The Netherlands.
The response has been overwhelmingly positive, and the trial has been considered successful.
- Students appreciate the additional certificate alongside their degree.
- Students have used THE-ICE Diploma Supplement to elevate their applications when seeking post graduate employment.
- THE-ICE Diploma Supplement affirms that the student has completed studying an internationally accredited programme, at an internationally accredited institution.
It was also found that THE-ICE Diploma Supplement was produced and distributed effectively by the institution.

Usage and distribution of THE-ICE Diploma Supplement

THE-ICE Diploma Supplement is an optional member benefit to be used professionally at the institution’s discretion.
THE-ICE Diploma Supplement can only be granted to students who have completed one of THE-ICE Accredited Programmes.
Institutions will be responsible for the administrative duties relating to THE-ICE Diploma Supplement, including:
- Populating the student’s information into the document.
- Printing THE-ICE Diploma Supplement to compliment the graduating certificate.
- Distribute accordingly to students at time of graduation.
THE-ICE Diploma Supplement will be circulated to THE-ICE Accredited institutions in A4 size. If your institution requires a different size or format, please contact THE-ICE Executive Team.
It is suggested that THE-ICE Diploma Supplement is printed on the same paper as the graduating certificate.
Dr Craig Thompson confirmed that THE-ICE Diploma Supplement can be backdated by request, given that the date does not precede the initial accreditation date of the institution or programme.

The recording of the webinar can be accessed here.

Click here to view the list of Accredited Programmes applicable to THE-ICE Diploma Supplement.

THE-ICE welcomes EHL SSTH as its newest Accredited Member!

THE-ICE is delighted to welcome EHL Swiss School of Tourism & Hospitality, Switzerland, as the newest Accredited C2Q Member of THE-ICE network. The addition of EHL Swiss School of Tourism & Hospitality (SSTH), which has been part of THE-ICE global network as an Associate of THE-ICE since 2018, sees THE-ICE membership grow to include 35 members, of which 24 are accredited institutions, in 17 countries.

Established in 1966, EHL SSTH has been synonymous with outstanding vocational education and exemplary Swiss hospitality for over 55 years. As one of Switzerland’s most recognised hotel management schools, EHL SSTH offers professional hospitality programs with a contemporary, immersive approach that prepares graduates to create amazing guest experiences.

The EHL SSTH Campus Passugg comes with breathtaking views of the mountains and surroundings of Chur, the oldest city in Switzerland. Over 400 students are enrolled at the Passugg campus and attend classes within the main building, a former Spa Hotel founded in 1883. This campus includes five different restaurants that students rotate through during their training, learning various types of dining and cuisines. There is also a demonstration kitchen with a dedicated pastry area, as well as The Elysium, a multisensory restaurant experience where students learn to use animations, projections, sound, and scent effects to stimulate all five senses and create an extraordinary gastronomic performance.

Click here to visit the EHL Swiss School of Tourism & Hospitality website for more information about the institution, including the courses and training they offer.

Click here to see the full list of THE-ICE Member Institutions

Announcing THE-ICE College of Fellows!

THE-ICE is delighted to announce THE-ICE College of Fellows, a new initiative that will engage the appointed Fellows of THE-ICE with THE-ICE network by utilising their skills and vast knowledge of higher education, and the tourism, hospitality, events, and culinary arts (TH&E) sector. As such, all future nominations for Fellow of THE-ICE will be presented to the THE-ICE College of Fellows for consideration and decision.

With over 40 membership institutions within the TH&E education sector, THE-ICE is a unique organisation that provides recognition, benchmarking, development, as well as the promotion of excellence through its worldwide network. Operating with an ethos of collegiality, THE-ICE is committed to the sustainable enhancement of quality education, training, and research in the fields of TH&E.

Since 2012, THE-ICE has been conferring the Fellow of THE-ICE recognitions to selected individuals during its annual International Panel of Experts (IPoE) Forum. The newly established THE-ICE College of Fellows aims to actively support the Board of Directors and Executive Team in their strategic efforts to extend THE-ICE’s global network and visibility. As a body of like-minded and motivated individuals from varying professional backgrounds, THE-ICE College of Fellows provides a terrain for the exploration and execution of synergetic initiatives that build added value propositions for current and future member institutions.

Mr Emanuel Donhauser, Creator & Owner of SwissEdEx, Switzerland and 2014 Fellow of THE-ICE has been appointed as the inaugural Chair of THE-ICE College of Fellows. Drs Jan Willem Meijerhof, Head of Internationalisation and Industry Relations of the Hospitality Business School at Saxion University of Applied Sciences, The Netherlands and 2018 Fellow of THE-ICE has been appointed as Deputy Chair of THE-ICE College of Fellows.

Mr Emanuel Donhauser – Chair, THE-ICE College of Fellows

Creator & Owner, SwissEdEx, Switzerland

2014 Fellow of THE-ICE

“I was delighted when I became a Fellow of THE-ICE in 2014 at the IPoE Forum in Darwin, and am all the more thrilled with my recent appointment as inaugural chair of THE-ICE College of Fellows, giving me the opportunity to actively collaborate with a group of distinguished individuals to help grow THE-ICE’s footprint within our industry, and possibly beyond.”

Click here to learn more about each member of THE-ICE College of Fellows.

THE-ICE signs Memorandum of Understanding with CEA-AVU&C, Vietnam

*Dr Nguyen Phuong Nga, Director of CEA-AVU&C (left) and Dr Craig Thompson, Chief Executive Officer, THE-ICE (right). signing the Memorandum of Understanding*.

THE-ICE Chief Executive Officer, Dr Craig Thompson, met with representatives from The Education Accreditation Center of the Vietnam Association of Universities and Colleges (CEA-AVU&C) to confirm their mutual understanding and commitment to quality assurance by signing a Memorandum of Understanding.

The signing ceremony took place on the 17th January 2023 in Hanoi, Vietnam, and was attended by Dr Le Viet Khuen – Vice President of Vietnam Association of Universities and Colleges; Mr Pham Quoc Khanh – Deputy Director General of Quality Management Department, Ministry of Education and Training; Ms Nguyen Phuong Nga – Director of Education Accreditation Center under the Association.

During the ceremony, discussion occurred around the feasibility of co-accreditation of tourism, hospitality, events and culinary arts (TH&E) training programs in Vietnam, as well as improving the quality of general higher education within the country.

The Memorandum of Understanding marks the commitment of THE-ICE and CEA-AVU&C to the accreditation and quality assurance of tourism, hospitality, events and culinary arts (TH&E) training programmes in Vietnam, and the two agencies will collaborate to explore the possibilities of joint accreditation. THE-ICE is delighted to formalise this mutually beneficial relationship with a peer quality assurance centre and welcomes the opportunity to develop this strategic partnership with CEA-AVU&C for mutual growth and benefit.

THE-ICE & CEA-AVU&C Memorandum of Understanding signing ceremony

César Ritz Colleges Switzerland: Call for Proposals, 4th International Research Roundtable

You are invited to attend the 4th bi-annual International Research Roundtable of César Ritz Colleges Switzerland, running from the 14th – 16th March 2023 at their Brig campus. The institution is seeking submissions from academics across THE-ICE network, as well as members who are interested in reviewing scholarly papers.

César Ritz Colleges engages in research for responsible business and society that promotes entrepreneurship, sustainability, leadership, inclusivity, and visionary thinking among business leaders and scholars. The research community at César Ritz Colleges fosters innovation in the domains of entrepreneurship and management in hospitality, tourism, and service industries. The bi-annual roundtables held in March and September offer an opportunity for scholars and practitioners interested in this theme to share research in progress, exchange opinions, and explore potential collaborations.

Important dates

Proposal submission deadline: 20 February 2023 ONLY through EasyChair platform
Research Roundtable: Tuesday, 14th March – Thursday, 16th March 2023
- Formal Welcome afternoon and Research networking – 11:00am, 14 March 2023
- Official paper presentations and roundtable discussions – 15 March 2023
- Informal Networking lunch, Brig campus – 11:00am – 1:00 PM, 16 March 2023
Post-conference: Translational Research Papers and Practitioner Business Cases may be fast-tracked for publication at the peer-reviewed journal ICHRIE Research Reports.

Topics

All submissions are expected to highlight practical implications for entrepreneurship and management in hospitality, tourism, or other service organisations. The main roundtable will be discussed in English, however, submissions in French are welcome for the French-speaking roundtable session “Hospitality and Tourism Management”.

Leadership and human resource management in dynamic settings: Advance knowledge on management, human resources, and related disciplines in dynamic settings, such as hospitality, and propose practical applications for hospitality, tourism, and service organisations.
Strategy and innovation for better service: advance knowledge on strategic management for innovating in hospitality, tourism, and service organisations, and propose practical applications for the industry.
Operational sustainability: uncovering different aspects of sustainability in operations and proposing practical applications for hospitality, tourism, and service organisations.
Business in hospitality, tourism, or service organisations: Business topics may be related to areas such as innovation, sustainability, marketing, finance, accounting, or revenue management.

Call for proposals

The call for proposals from researchers and practitioners is open in the following categories:

Original research papers (5000-8000 words, excluding references)
- Academic research papers taking the form of a literature review, conceptual, qualitative, or quantitative work
Translational Research Papers (600-1500 words, excluding references)
- Translational Research Papers take the form of reports that present scholarly evidence-based opinions and focus on actionable knowledge. These reports present practical implications from previously published credible peer-reviewed research, such as scholarly research articles from journals included in Scopus/Scimago ratings and chapters from academic textbooks.
- These reports should be relevant for students, professionals, policy makers and/or society.
- Translational research reports take the form of direct explanations. They should describe the key concept of published academic research, set the focal business context, give examples, and make actionable recommendations for practitioners.
- Reports should be written in Business English, using figures, tables, and illustrations to be easy to read.
- Although these reports do not contain in-text referencing, they must include a list of at least 3-5 key sources reflecting previously published credible peer-reviewed research used for developing these reports.
Practitioner business cases (600-1500 words, no references needed)
- Practitioner essays in free format presenting an authoritative personal viewpoint to share business stories, current issues, or emerging business trends.
Research proposal (400-600 words, excluding references)
- Work in progress, extended abstracts

Submission guidelines

Submissions are accepted on rolling basis after a double-blind peer review and early submissions are welcome. Paper submissions should NOT contain author-identifying information for blind review (no names, no affiliations, etc.). Author details should be entered through the EasyChair platform.

Proposed text:
- Each submission should have a title page containing:
  - Title and Abstract (400-600 words maximum)
  - Each submission should clearly indicate 1 of 4 topics: (1) leadership and human resource management in dynamic settings; (2) strategy and innovation for better service; (3) operational sustainability; (4) business in hospitality, tourism, or service organisations. Without a topic selection, submissions will automatically be reviewed as original research papers related to business.
  - Each submission should clearly indicate one of the four submission categories: (1) Original Research Paper; (2) Translational Research Paper; (3) Practitioner Business Case; (4) research proposal. Without a category selection, the submissions will automatically be reviewed as original business-related research papers.
- Main text with with figures, tables, and illustrations, as needed.
- References in Harvard style (except for practitioner business cases) and appendices
Proposal formatting:
- Font type: Times New Roman
- Font size: 12 points
- Line spacing: 2
- All margin widths: 2.5 cm
- Submitted in PDF format
The authors of accepted submissions should send the presentation file to the Organising Committee (Evelina.Gillard@cesarritzcolleges.edu) in PowerPoint or PDF format prior to the scheduled presentation day.

Venue information

Participation in the 4th International Research Roundtable may occur online, both online and on campus, and asynchronously. For asynchronous presentations, a 20-minute recorded video presentation and a presentation file in PowerPoint or PDF format must be shared with the organising committee before the event.

If you would like to register for this event or have any further questions regarding submissions, please email Ms Evelina Gillard, Head of Research at César Ritz Colleges, at Evelina.Gillard@cesarritzcolleges.edu.

Click here to find out more about César Ritz Colleges Switzerland by visiting their website.

Institut Paul Bocuse – Alliance Summer Programs 2023

Click here for the brochure on Alliance Summer Programs 2023

Institut Paul Bocuse, Lyon, France, invites students from fellow THE-ICE member institutions to participate in their Alliance Summer Program, running from 9 May – 13 June 2023.

Each year Institut Paul Bocuse accepts up to 70 students from the Alliance members to participate in a unique opportunity to share an international experience, to perfect their technical skills, to discover French culture, while at the same time sharing and showcasing their own culture. Students can choose between an Advanced Culinary Arts program and an Advanced Hospitality & Food Service program. For 10 weeks, they will benefit from expert teaching that combines theory and hands-on classes, demonstrations, tastings and educational visits. Both programs are taught in English and students will receive a certificate upon completion.

Advanced Culinary Arts program

2 weeks – French advanced cooking
1 week – French bakery
1 week – French pastry
1 week – Contemporary cuisine
1 week – French regional cuisine
2 weeks – Professional situation with restaurant immersion
2 weeks – Street food event & challenge
Culture and terroir courses along the program

Advanced Hospitality & Food Service program

2 weeks – Arts & trends in hospitality
5 weeks – Professional situation with hotels and restaurants immersion
1 week – Culture & terroir
2 weeks – Street food event & challenge

THE-ICE Member Discount

This Summer Program is discounted for students of THE-ICE institutions and includes contact hours, housing, full board from Monday to Friday (except bank holidays), liability insurance, multi-risk insurance, and civil insurance for housing. Students are required to submit an online application by 19 February 2023 and should mention in their cover letter which of THE-ICE member institutions they attend to receive the discounted rate of €6,500.00 (full rate €9,600.00).

More information on this once-in-a-lifetime opportunity can be found in the Summer Program brochure, including details on the programs, application process, and prerequisites. If you have any further questions about the Institut Paul Bocuse Alliance Summer Program 2023, please email contact-alliance@institutpaulbocuse.com.

Click here to find out more about Institut Paul Bocuse by visiting their website.

New Directors of THE-ICE elected

*Newly elected Directors of THE-ICE Board (L-R) Ms Tanja Florenthal,* *Dr Joey Wei-Ting Jou*, *and* *Ms Isobel Stockdale*.

At the 2022 Annual General Meeting (AGM) of THE-ICE, which took place on 9-Nov-2022 during the proceedings of THE-ICE 15th International Panel of Experts (IPoE) Forum 2022, new Directors were elected to THE-ICE Board:

Ms Tanja Florenthal, Dean, Cesar Ritz Colleges Switzerland, Switzerland.
Dr Joey Wei-Ting Jou, Assistant Professor, International Master Program of Hospitality and Tourism, National Kaohsiung University of Hospitality and Tourism (NKUHT), Taiwan.
Ms Isobel Stockdale, Head of the Centre for Contemporary Hospitality and Tourism, Business School, University of Derby, United Kingdom.

Ms Gienke Osinga, Dr Lilibeth Aragon, and Dr Atty Gezzez Giezi G Granado were also re-elected to the Board of Directors.

THE-ICE thanks the outgoing Directors, Mr John Daly, Professor Perry Hobson, Associate Professor Scott Richardson, and Professor Stephen Pratt, for their significant contributions to THE-ICE Board of Directors.

Food Expert Talks is launched to THE-ICE member network

Representatives from 9 THE-ICE member institutions across 8 countries joined THE-ICE Webinar Series 18: Sustainable Food Systems – Food Expert Talks to launch a new transnational research opportunity and discuss ways in which THE-ICE members can get involved.

On Wednesday 14^th September 2022 the Food Expert Talks team, Dr Evelina Gillard, Ms Bastienne Bernasco, Dr Giuseppina Menconi, and Ms Lynda Pasmore, joined THE-ICE CEO Dr Craig Thompson to introduce this collaborative project to a network of people who are interested in sustainable food systems.

Sustainable Food Systems – Food Expert Talks is a collaboration from Cesar Ritz Colleges Switzerland and Saxion University of Applied Sciences, supported by THE-ICE. This project aims to translate academic knowledge based on published research into practical recommendations. The Expert Talks are peer-reviewed communications in video and written presentation formats, with a reference list incorporated for students and academics who wish to conduct further research. The Expert Talks typically comprise of a career researcher holding a PhD presenting the theory, a lecturer connecting theory to practice, and a practitioner bringing out real-life insights, as well as a talk presenter guiding the talk towards lessons learned.

The first instalment of Food Expert Talks is titled “To Save the Planet, Have A Tiramisu: Contribution of the Mediterranean Food Culture to Workplace Well-being”, and is available for viewing on THE-ICE website. Three (3) contributors came together to discuss how businesses can enhance their employee physical and mental well-being through nutrition, by viewing a philosophical perspective, understanding the key characteristics of a Mediterranean diet, and reviewing the practical ways in which employers can make positive changes in the workplace by incorporating more plant-forward foods.

Ms Lynda Pasmore commended the process of creating the first Food Expert Talks video, describing the project as time manageable due to the contributors only focusing on one theoretical concept. She also detailed how her involvement in the project has assisted her in further teachings. Dr Giuseppina Menconi agreed with these statements, and explained that her students relate to and enjoy the real world examples as it helps them better understand the overall concept.

The Food Expert Talks team are looking for members of THE-ICE network who are interested in contributing to this project. There are two (2) ways to start collaborating on Sustainable Food Systems – Food Expert Talks:

Reach out to your own network to find a PhD holder, a lecturer and a practitioner interested in collaborating on a chosen topic (teams of 3-4).
Reach out to the Food Expert Talks team as they can connect you with individuals or established teams undertaking similar research topics.

Proposals and questions are to be submitted to Dr Giuseppina Menconi via gmenconi@cesarritzcolleges.edu. Those interested in reviewing the proposals and providing impartial feedback are also encouraged to get in touch with the Food Expert Talks team. Students are not permitted to join the collaboration, as the project maintains credibility by presenting knowledge from PhD holders and lecturers, however, students with at least five years of experience as a practitioner may be considered.

The recording of the webinar can be accessed here.

For information about upcoming webinars in THE-ICE webinar series, click here.

Fellow of THE-ICE nominations are now open!

On behalf of THE-ICE Chair, we are delighted to announce that nominations for Fellow of THE-ICE are now open. This distinguished status is awarded to individuals in recognition of their significant contribution in any one of the following three categories:

Outstanding TH&E Academic
Outstanding TH&E Academic Industry Professional
Exceptional contributor to THE-ICE

Representatives of accredited member institutions of THE-ICE are cordially invited to nominate an outstanding individual whose significant contribution in any one of the above categories may be considered deserving of the prestigious status of Fellow of THE-ICE.

To nominate outstanding individuals, please complete and submit the nomination form to accreditation@the-ice.org, on or before 16^th September. Click here to download the 2022 Fellow of THE-ICE Nomination Form

All nominations will be presented to the THE-ICE College of Fellows for consideration and decision. Successful nominees for the 2022 Fellow of THE-ICE will be conferred during the 15^th THE-ICE IPoE Forum, to be proudly hosted by The Emirates Academy of Hospitality Management from
7^th – 9^th November 2022 in Dubai, United Arab Emirates.

Please refer to the Frame of Reference document for full details of the nomination and selection process. Please note that nominations may only be made by a representative of a currently accredited THE-ICE member institution.

Thank you in anticipation for nominating appropriately qualified individuals for the Fellow of THE-ICE award. Please do not hesitate to contact THE-ICE Operations Manager, Elise Lawrence (elise@the-ice.org) if you have any questions about the nomination and selection process.

César Ritz Colleges Switzerland: Call for Proposals, 3rd International Research Roundtable

You are invited to attend the 3rd bi-annual International Research Roundtable of César Ritz Colleges Switzerland, running from the 31st August – 2nd September 2022 at their Brig campus. The institution is seeking submissions from academics across THE-ICE network, as well as members who are interested in reviewing scholarly papers.