THE-ICE 12th IPoE Forum 2018

Creating Advanced Learning Experiences’

11th – 14th November 2018

To be proudly hosted by Dusit Thani College, Bangkok

At adjacent hotel, Dusit Princess Srinakarin, 53 Srinakarin Rd (near Seacon Square), Nongbon, Pravet, Bangkok, Thailand 10250

Programme details

Download the Programme PDF

DAY-0: Sunday 11th November 2018

Time Activity Location
10:00am – 11:30am THE-ICE Assessment Panel Annual Meeting  TBC

11:30am – 12:00pm

Board Meeting-Assessment Panel joint morning tea
12:00pm 5:00pm
THE-ICE Board Meeting
Working lunch 12:30

DAY-1: Monday 12th November 2018

Time Activity Location
8:00am – 9:00am THE-ICE IPoE Forum 2018 Registration & Welcome Refreshments  TBC
9:00am – 10:00am






Welcome & Official Opening

  • Introduction by Dusit Thani Master of Ceremonies
  • Welcome Ceremony
  • Welcome by the Executive Team of Dusit Thani College
    Dr Sarote Phornprapha,
    President, Dusit Thani College, Thailand.
  • Official Opening
  • Keynote Speaker: Professor (FH) Mag Eva Werner, Chair and Director, THE-ICE Board of Directors.
10:00am – 10:30am
Morning Refreshments

10:30am – 12:00pm










Plenary Panel Session: Learning objectives and future preparedness – towards 2030.

Focus: The current debate with industry, government and society about 21st century skilling has focused on the soft skills of collaboration, emotional intelligence, and entrepreneurship as well as the “hard” technical skills of business operations. As we move towards 2030, how do we modify the curriculum, the pedagogy, and the assurance of learning to ensure that graduates are equipped with those skills and competencies they need to find their place and prosper in an increasingly globally connected world?

Chair: Dr. Paul Whitelaw, Associate Director, Higher Education and Quality, William Angliss Institute, Australia.




12:00pm – 1:00pm


1:00pm – 2:30pm



Concurrent Paper Sessions 1 & 2

Facilitators: Mr John Daly, Director of Quality Assurance, Swiss Education Group, Switzerland.

Presenters: TBA

2:30pm – 3:30pm

Afternoon Refreshments

3:30pm – 5:00pm








Roundtable World Café Session / Panel 2: Technology enabled learning and MUSE.

Focus: There are many pressures to ensure that the TH&E student learning experience is active and engaged. In this session, we explore how technologies can be deployed to enhance students’ domain-related knowledge as well as their acquisition of operational, managerial, and decision-making skills, and examine the role of MUSE (Multi-User Simulation Environment) in the classroom.

Chairs: Mr John Daly, Director of Quality Assurance, Swiss Education Group, Switzerland.


1. Dr Detlev Remy, Associate Professor, Singapore Institute of Technology, Singapore.

2. Dr Peter Ryan, Founder and Chief Executive Officer, Higher Education Leadership Institute (HELI).


6:00pm – 8:00pm Welcome cocktail reception


DAY-2: Tuesday 13th November 2018

Time Activity Location
8:30am – 9:00am Welcome Refreshments  TBC

9:00am – 10:30am











Roundtable World Café Session / Panel 3: The Advanced Learning Environments and Infrastructure: The classroom of the future.

Focus: It is widely recognised that education is undergoing a revolution. What is delivered, to whom, and how, are key concepts, but no less important is where delivery takes place. This panel will consider the importance of environment on the learning process. Changes in learning styles, advances in technology, learning in the workplace, online learning, and blended approaches may all be considered, but so too the future of training facilities, the limitations to ‘Real World Learning’ and whether there remains a need for traditional classrooms.

Chair: Dr Craig Thompson, Head of School, Stenden Hotel Management School, NHL Stenden University of Applied Sciences, the Netherlands.


1. Dr Kandappan Balasubramanian, Senior Lecturer, Taylor’s University, Malaysia

2. Dr John Fong, Chief Executive Officer and Head of Campus, SP Jain School of Global Management, Singapore









10:30am – 11:00am
Morning Refreshments

11:00am – 12:30pm
Roundtable World Café Session / Panel 4:  Learning through industry experience and engagement.

Focus: The industry engagement activities of TH&E providers often start from the relationships associated with student work placements. In moving beyond this well-established model, what strategic initiatives are being pioneered to ensure that student educational experiences and pedagogies genuinely engage with leading trends across the sector?

Chair: Mr Anthony Mitri, Director of Innovation, Industry and Employability at Torrens University, Australia.


1. Dr Jan Willem Meijerhof, Head of Internationalisation for Research and Education, Hospitality Business School, Saxion University of Applied Sciences.

2. Mr Zaid Maleh, Managing Director, MODUL University, Dubai

12:30pm – 1:30pm Lunch  


1:30pm – 4:00pm




THE-ICE Benchmarking Roundtable Series XIV

Topic: TBA

Presenters: TBA


6:30pm – 8:00pm Evening Social Activity – BKK Tour


DAY-3: Wednesday 14th November 2018

Time Activity Location
9:30am – 10:00am Welcome Refreshments  TBC


10:00am – 12:00pm










Roundtable World Café Session / Panel 5: Learning Across Cultures – Gracious Tourism and Hospitality.

Focus:  As the Tourism and Hospitality Professional becomes a more global citizen, dealing with global customers in the workplace and/or working in a borderless society, there is need for all stakeholders in the learning community – administrators, teachers, non-teaching personnel and students – to embrace cultural diversity, enculturation and socialisation. Sharing of best practices in strengthening learning across cultures through  research, classroom, travels, etc.

Chair: Ms. Christina Aquino, Executive Director for Linkages and Standards, Lyceum of the Philippines University Manila, Philippines.


1. Dr Michael J. PetrilloseAcademic Director Dubai College of Tourism, Dubai Tourism Commerce Marketing Dubai, United Arab Emirates.

2. Prof Dr Oswin MaurerDean, Faculty of Economics and Management, Free University of Bozen-Bolzano

12:00pm – 1:00pm


1:00pm – 2:00pm


Wrap up session
Rapporteur: TBA
2:00pm – 3:00pm Annual General Meeting (AGM)  


3:00pm – 5:00pm


Interactive Simulation Workshop – Russell Partnership Technology

Facilitator: TBC

6:00pm – 11:00pm Gala Dinner

DAY-4: Thursday 15th November 2018

Time Activity Location
9:30am – 5:00pm


STR Share Center – Certification in Hotel Industry Analysis (CHIA) Workshop.
Facilitator: Mr Duane Vinson, Assistant Director, STR Share Center.


12:00pm – 1:00pm  Lunch

Sponsorship Opportunities

Sponsorship opportunities now available, email for details.

Proudly hosted by:

Proudly sponsored by: